Business Support Officer

**BUSINESS SUPPORT OFFICER**

**About the role**

The Bloomfield Group are seeking a Business Support Officer to provide superior service and support to customers to ensure a seamless experience and customer satisfaction is maximised. This role will play a crucial role in providing assistance to both internal and external customers, addressing their inquiries, providing quotations, and delivering timely resolutions.

**_ Key Responsibilities_**
- **Job support**: Creation and preparation of workshop jobs for authorisation and invoicing. This includes preparation and maintenance project related correspondence and reports.
- **Timesheet management**: Follow up & input time sheets data into the accounting system daily. Support to check employee timesheets, ensuring accuracy and timely submission for payroll.
- **Site labour support**: Collecting site based timesheets to prepare of weekly contract labour invoices & spreadsheets
- **General ledger**: Assist with general ledger reconciliations and journal entries.
- **Credit control**: Follow up on outstanding invoices and maintain accurate customer records
- **Team support**:Deliver prompt and effective admin support to business stakeholders to address/redirect inquiries related to invoicing, jobs, portals, queries and other business related issues.
- **Mail and courier management**: Coordinate internal and external mail and courier items, including sending letters and packages, receiving and distributing mail.
- **Office management**: Manage and maintain office supplies and equipment.
- **Reception duties**: Answer phone calls and direct inquiries appropriately.
- Any other duties as required from time to time

**_Essential Criteria_**
- Minimum four years’ experience in an administrative role within a workshop or manufacturing environment, with a proven track record in job management.
- Exceptional organisational skills with a demonstrated ability to effectively prioritise and manage multiple tasks to meet strict deadlines.
- Advanced proficiency in Microsoft Office Suite, with a particular emphasis on Excel and Word.
- Proven experience in utilising accounting software to support financial processes.
- Strong interpersonal skills with the ability to collaborate effectively within a team and work independently as required.
- Excellent written and verbal communication skills to foster clear and professional interactions.
- Confident and professional telephone manner for effective client and stakeholder engagement.
- Strong attention to detail to ensure precision and accuracy in all work outputs.
- Current NSW Driver’s Licence for business travel as needed.

**Benefits of working with us**
- Highly competitive salary package
- 6 weeks annual leave
- Supportive Paid Parental Leave packages
- Educational leave and financial assistance for approved studies
- Discounted gym membership

**_Working with Kings Engineering_**

Kings Engineering is a leading NSW engineering business that is Australian owned and operated. Founded in 1923, Kings has a proud history of providing engineering solutions across a range of industries. Located at Rutherford, Kings works across a range of industries including tunnelling and infrastructure, open cut and underground mining, rail and manufacturing.

We are committed to diversity in the workplace and we invest in our people so that they can deliver for our customers. Our inclusive Apprenticeship Training Program has been developing the next generation of tradespeople and leaders for more than 40 years.

**Investing in our people and the community**

At Kings Engineering, part of The Bloomfield Group, we invest in our people and we invest in the community. We offer a highly competitive salary plus super and incentive scheme, discounted gym memberships and a range of other benefits.

Underpinning how we go about our work are our company values: We Care. We Deliver.
- We respect and care about the safety and wellbeing of our people, our local community and the environment.
- We work together with integrity to deliver safety, operational best practice, customer satisfaction and compliance.

This position requires an individual aligned to the values of our company.

**To Apply**

**_ Applications are open_**
- The Bloomfield Group is committed to equal employment opportunity and diversity, priding itself on an inclusive workplace. All applicants must be able to evidence their Right To Work in Australia._