Business Manager, Technology

**Role purpose**

The Business Manager will provide operational and strategic support to the Chief Technology Officer (CTO) and the broader Corporate Centre Technology leadership team.

**Key Accountabilities and main responsibilities
**Manage the coordination and input for technology forums**
- Risk, Technology and Transformation Board Committee (quarterly)
- Technology Strategy and Roadmap
- Technology Risk including Risk Appetite Statement
- Technology Performance and IT Governance
- Security
- Other topics as per the agenda
- Board (as required)
- Technology Monthly Forum (monthly)
- Risk
- Finance
- Service
- Other topics as per the agenda
- Executive Leadership Team (fortnightly) (when on agenda)
- Participation in the Technology Stand up (weekly)
- Other Technology Forums (as required)
- Major Vendor Reviews (monthly/quarterly)

**Vendor and commercial arrangements**
- Track vendors used in corporate core (term and spend)
- Track baseline data for major vendors
- Collate data for major vendor reviews
- Confirm/change contracting entities with vendors
- Track renewal dates and actions required
- Actions changes/reductions with vendors in line with business model changes

**Technology Budget and Baselines**
- Track costs and baselines to budget
- Track actions related to TSA (transition services agreements) plans

**Projects**
- Track projects in Corporate Core
- Report on major projects
- Track TSA activities
- Assist with technology communication and status of major issues and incidents, working with the technology groups to develop a coordinated response. Other activities as determined by the CTO

The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team flexibility to work outside core business hours is required in this role.

**Experience & Personal Attributes**
- Degree qualified in Technology or related field.
- 5+ years professional experience working in large and complex environments managing programs and/or portfolios, experience working through large change and integration programs is highly desirable
- Experience in developing presentations, management reports & budget information. Action and results focused with a high level of planning and a proven ability to work across and manage multiple in
- flight projects. Ability to influence others, facilitate consensus and move stakeholders toward a common vision or goal and gain buy
- in.
- Ability to communicate at all levels and tailor style to suit various audiences
- Strong organisational and planning skills with the ability to manage conflicting priorities
- Good written and verbal communication skills

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases, and provide insights through predictive analytics.

By focussing on product and service innovation, our Technology division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.