General Insurance Client Services Manager

2 weeks ago

Cremorne, Australia Placing Heads Full time

Very supportive environment
- Work/Balance balance
- Be valued and appreciated

We’re looking for a **Client Services Manager** who is able to support the General Insurance division of this client. They are helping thousands of healthcare professionals across Australia with their insurance and risk management needs.

**Who We Work With**

Our clients are leading providers of insurance and financial services to medical, dental, and other professionals. They help individuals and businesses across Australia with:

- Professional indemnity and business insurance
- Income protection and life cover
- Financial planning for wealth and retirement

**The Role**

You’ll work closely with our General Insurance Brokers (Advisers), supporting clients with insurance policies across various categories. From processing and renewals to assisting with claims and maintaining compliance—you’ll play a vital role in delivering exceptional service.

**Key Details**:

- Full-time permanent position
- Focus: Business Insurance & Professional Indemnity
- Flexibility
- Opportunity to progress into a Broker role over time

**Who You Are**
- A strong communicator with sharp attention to detail
- Enjoys helping people and solving challenges
- Comfortable with admin, data entry, and learning technical concepts
- Interested in building or advancing a career in General Insurance
- A team player with initiative, composure under pressure, and a focus on accuracy and compliance

**What You’ll Bring**
- Customer service or administrative experience (insurance background is a plus)
- Professionalism and a people-first mindset
- Great multitasking, time management, and computer literacy
- A genuine interest in insurance and personal development
- Based in Australia with permanent residency or citizenship

**Why This Role?**
- Learn on the job with guidance from experienced insurance professionals
- Clear pathway for career development and promotion into advising
- Competitive remuneration package
- Flexible work-from-home options and a collaborative national team

If you’re looking for a meaningful role with purpose and progression, and you enjoy helping people feel secure and supported, we’d love to hear from you.

Placing Heads. Your job is our business

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