Part-time Medical Secretary

**Part Time Medical Secretary**
- Colorectal and Endoscopy Physicians - 3 days a week
- Commencement February/March - Gentu - Parkville
- Work/life balance - above award remuneration

Would you like a role that works one on one with a Physician? Are you proud of your attention to detail and customer service? Do you like to help those in need? Then please apply.

**About Us**

Our Colorectal and Endoscopy practice is recently established, and we have set up rooms in Richmond, and Parkville. Our Physicians (who are lovely by the way) specialise in patients requiring Colorectal and Endoscopy procedures, with patients from a variety of different backgrounds and ages. Our practice’s vision is to provide those patients with a smooth, well-functioning, empathetic and supportive patient journey, in their time of need.

We are a team of four. Two Physicians and two administration staff. This role is to look after one of our Physicians including reporting to the Physician and an administration supervisor/co-ordinator (who will provide ongoing support). At busy times this role will be required to assist the other Medical Secretary with their Physician if required or on leave.

The is a fast moving and exciting role, that provides many benefits including flexible start/finish times and an engaging and amiable team.

**About You**

This is an opportunity for a mature minded Medical Secretary to use their experience to assist one of our Physicians with their paper-lite practice. We are seeking an energetic, task orientated, self
- Excellent communication skills with a positive and friendly manner and can-do task orientated attitude
- Professional appearance and demeanour (with outstanding customer care and strong skill level) on all aspects of the Medical Secretarial role, including an unflappable manner.
- Ability to work independently and also love being part of a team
- You pride yourself on your attention to detail and thrive in streamlining systems
- Ability to work well under pressure and to multi-task, happily being the gatekeeper for our Physician, allowing them to do what they do best - being a Clinician.
- IT Savvy with great troubleshooting skills
- Experience using **Gentu**- or similar medical software programs to manage our

practice calendar and Physicians’ appointments - Training can be provided

**Responsibilities will include**:

- Setting up consulting rooms
- Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner
- Delivering exceptional customer service at all times (cannot be overstated)
- Professional communication - in person, over the phone and written
- Reception duties including managing consulting, scheduling and managing patient appointments, uploading referrals and taking payment.
- Performing general administrative duties such as scanning, mail sorting, filing and following-up patient enquiries
- Undertaking Theatre bookings and Theatre billing including processing of payments - training can be provided including no Gap, known Gap.
- Supporting and assisting our Physicians in a range of administration and ad-hoc tasks.
- Enjoy being flexible to assist our Clinicians and other team members as required.
- Maintain privacy of medical files and office records at all times

Appropriate well above award remuneration based on skills and experience.

**Days/Hours**:
Tuesday to Thursday (negotiable)

8:30am till 5:00pm (30 minute unpaid lunch) (flexible and staggered start/finish times can be negotiable)

If this position sounds like you, and you have the skills/experience required, we’d love to

hear from you. Please upload your resume and cover letter and quote ref: 1019

Follow us on Instagram: RecruitmentatRWS

**Job Type**: Part-time

Pay: $35.00 - $40.00 per hour

Work Authorisation:

- Australia (preferred)

Work Location: In person