Intake, Assessment and Service Navigator

2 weeks ago

Greater Adelaide SA, Australia Sonder AU Full time

Posted: 07/02/2025

Closing Date: 22/02/2025

Salary: $85,120.00 - $91,586.00

Job Type: Permanent - Full Time

Location: Kaurna Country, Northern Adelaide Head to Health

Job Category: Healthcare & Medical

**Who are we?**

Sonder is an inclusive, not-for-profit organisation that has been providing better quality health and support services to the South Australian community since 1993. We support thousands of people each year to access services across seven key domains - Mental Health, Aboriginal Health, Alcohol and/or other Drugs, Employment, Community Health, Disability, and Homelessness

**What benefits can we offer?**

When you work with Sonder, you become part of the Sonder family and that provides you with a number of benefits such as:

- Salary (excluding super) paid above award and reviewed annually
- Flexible working arrangements
- Professional development allowance provided yearly
- Generous salary packaging options - increase your take home pay by 6-12%
- 17.5% Leave Loading
- Modern and welcoming office spaces
- Christmas Closure Bonus Leave (above annual leave entitlements)
- Training opportunities
- Meal & entertainment allowances
- Paid parental leave, and much more

Sonder are open to negotiating further benefits with the successful applicant to ensure an excellent working environment for you.

**Hours**:1FTE

**Contract Type**:Ongoing

**Location**:Head to Health, Elizabeth

**About the Role**:
Northern Adelaide Head to Health (soon Medicare Mental Health Centre) is seeking a dedicated Intake, Assessment & Service Navigator to support individuals in accessing the right mental health care at the right time.

In this role, you’ll manage intake, assessment, triage, and referrals, ensuring seamless service delivery in collaboration with clinical teams. You’ll play a key role in risk assessments, waitlist management, and service navigation while working closely with healthcare professionals and community agencies.

**Experience Requirements**:

- Demonstrated experience working within a fast-paced environment;
- Minimum 2 years working in mental health sector and performing duties consistent with triage and assessment
- Experience working across a range of Commonwealth and State funded mental health programs and ensuring program implementation in line with funding requirements and contracts

**Qualification and Other Requirements**:

- Postsecondary qualifications in a relevant field such as human services, social welfare, social work, psychology or mental health and / or relevant experience in the mental health industry.
- Drivers Licence
- Current or willing to obtain a Working with Children's Check (WWCC)

**How to apply**:

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