Financial Line Product Specialist

**BizCover who?**

You haven’t heard of us?

We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

**About The Team**:The Product team is responsible for delivering best-in-class insurance products that meet the needs of small business customers across Australia and New Zealand. We partner with insurers, technology, compliance, analytics, customer, and operations teams to build, maintain and improve a wide range of commercial insurance products - ensuring they are compliant, competitive, and easy to purchase.

**About the Role**:You will lead a group of Financial Lines products and working with the broader Product Team and reporting to the Head of Customer Acquisition & Product. You’ll provide leadership across the team and play a hands-on role in strategic planning, stakeholder engagement, and end-to-end delivery of key initiatives. This role is ideal for a senior product specialist with strong experience in Financial Lines insurance, confident leadership capabilities, and a track record of turning strategy into execution.

**Requirements**:
**Role & Responsibilities**:
**Product Ownership & Delivery**
- Lead a group of Financial Lines products, managing insurer relationships, product performance, and enhancements.
- Coordinate end-to-end product delivery, including scoping, documentation, testing, and release.
- Use data insights and industry knowledge to inform changes and innovation.
- Track performance metrics, reporting outcomes and recommendations.

**Stakeholder & Team Leadership**
- Support the Head of Customer Acquisition & Product in leading team operations, planning, and issue resolution.
- Collaborate closely with technology, analytics, and operations teams to deliver strategic product change.
- Support junior team members with guidance, coaching, and project oversight.

**Compliance & Documentation**
- Collaborate with the Rick & Compliance in maintaining underwriting guidelines ensuring binder compliance across insurers.
- Develop and update process documentation and training materials.
- Support both internal and external audit, QA, and operational alignment

**Your experience**:

- A minimum of 5 years’ experience specialising in Financial Lines insurance products, either in a broking or underwriting capacity.
- Deep understanding of financial lines product structures and market offerings.
- Experience leading or mentoring within teams.
- Strong stakeholder engagement skills across technical and non-technical areas.
- Excellent time management and ability to manage competing priorities.
- A passion for detail, problem-solving, and continuous improvement.
- Familiarity with tech delivery processes and product lifecycle systems.

**Benefits**
- Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office.
- Exciting and rewarding team culture
- Quarterly recognition awards
- Business Casual dress code
- Birthday vouchers
- Rewarding Employee Incentive Program
- Growing company with progression opportunities

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are
- **Customer Fanatics -**_noun: _a person who delivers a first class customer experience every time
**Drumbeaters -** _noun: _a person who enthusiastically celebrates and supports their teammates and the business
**Finishers**:

- _noun: _a person you can trust to get it done
**Advancer** - _noun: _a person who always wants to do better