Technical Support

3 days ago

Chipping Norton, Australia UNIDEN AUSTRALIA Full time

Uniden is a market leader in wireless communication products, with a wide range of products. We are looking for a talented and motivated individual to join our team.

**Your key duties and responsibilities**:

- Undertake repair, refurbish, and adjustment of products
- Perform appropriate inspections for new coming products or RA returns.
- Maintain safe work practices.
- Provide assistance to IQC/Tech Support Supervisor
- Liaise with call center and spare parts, answering customer calls or attend onsite customers at reception.
- Complete and submit appropriate work records
- Provide technical training to call center
- Provide technical knowledge and technical assistance to call center and customers
- Work directed by Technical Support Supervisor
- Perform a detail product testing (include new product and competitor's product)
- Comply with company policies and procedures
- Other office related jobs

**Required Skills & Experience**:

- Tertiary Qualification - Electronics and Communications
- Industry and product knowledge
- Good customer service skills
- Positive and helpful work attitude
- Will provide training

**Job Types**: Casual, Temp to perm

**Salary**: $29.00 - $32.00 per hour

Schedule:

- Fixed shift
- Morning shift
- No weekends

Ability to commute/relocate:

- Chipping Norton, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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