Receptionist and Customer Service

2 weeks ago

Willetton, Australia Rediscover Hearing Full time

About Us

At Rediscover Hearing, we’re passionate about helping people reconnect with the sounds they love. Our clinics in Willetton and Morley provide exceptional hearing care in a friendly, professional environment.

About the Role

We’re looking for an energetic, organized **Receptionist / Client Concierge** who will be the welcoming face of our clinics. This role combines traditional reception duties with local area marketing, including visiting nearby businesses and distributing flyers to raise awareness about our services.

**Responsibilities**:

- Greet and assist clients warmly at both Willetton and Morley clinics
- Answer phone calls and respond to inquiries promptly
- Schedule and confirm appointments
- Maintain client records accurately and confidentially
- Process payments and issue receipts
- Support local area marketing campaigns (e.g., delivering flyers, introducing our services to nearby businesses)
- Act as a concierge by assisting patients with directions, information, and a welcoming experience
- General office administration and upkeep

Skills & Experience
- Previous experience as a receptionist, front desk officer, or in customer service preferred
- Friendly and professional communication skills
- Strong organizational ability with attention to detail
- Confidence in approaching people and promoting services locally
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Current driver’s license and willingness to travel between Willetton and Morley
- A positive, proactive, and compassionate attitude

Why Join Us?
- Make a genuine difference in people’s lives every day
- Work across two modern clinics with a supportive, close-knit team
- Gain experience in both healthcare reception and local area marketing
- Ongoing training and career development opportunities

How to Apply

If you’re enthusiastic, reliable, and love connecting with people, we’d love to hear from you

Pay: From $49,900.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

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