Dealer Systems

Oh what a feeling

We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.- We offer flexible hours and workspaces, with a hybrid of working from home and the office.- 13% Superannuation l 14 Weeks Primary Carers Leave Full Pay l Subsidised/Allocated Vehicle- Free School Holiday Sessions l 24/7 Free Employee Assistance Program

At Toyota we celebrate individual differences. You don’t need to meet 100% of the criteria to apply. We’d still love to hear from you.

We’re working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at Toyota.

Our people are on a mission to create a future mobility society, where movement is possible and accessible for everyone.

For example, Toyota is developing a range of sustainable mobility services and transportation solutions to better help you and our planet: from battery electric vehicles to remote-controlled robotics (you may have seen these at the Tokyo Olympics).

We’ve also just launched KINTO, a car sharing and car rental service to support both our Environmental and Mobility goals.

We are heavily invested in sustainability; Toyota's ambition is to achieve zero emissions by 2050.

Toyota is a place where difference is celebrated. We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.

We do this through employee community engagement, mentorship programs, and our annual Women’s Conference.

Our two longest serving employees have been with us for over 42 years. We’re also proud to have more than 100 employees over 25 years’ service. Together, we are Toyota.

What you’ll contribute to

The Senior Account Manager is primarily responsible for managing existing TUNE Dealers, managing the commercial relationships and providing a point of contact within TUNE for the Dealer in order to enhance Dealer satisfaction, profitability, logistics and performance for the Toyota and Lexus brands.

The Eastern Region are responsible for planning, coordination and execution of vehicle sales, fleet, after sales, marketing, Dealer relationships and local franchise development activities in order to bullet proof the Dealer network and achieve Guest satisfaction, vehicle and parts sales & service volumes, market share and profitability objectives.

How you’ll make an impact- To support all stakeholders in providing a successful outcome of new TUNE deployments- Provides advice on and assists managers in the development of policies and standards that support the Dealer network in order to service customers and align activities to the overall objectives of retail development.- Implements and supports agreed Dealer Management Systems, processes and procedures consistent with set policies in order to meet objectives and expectations of stakeholders.- Contributes to the implementation of processes for effective customer support and performance management to ensure delivery of services at expected quality and at optimal cost.- Ensures ongoing stakeholder relationship management and support to maintain strategic partnerships, align business functions, resolve complex issues, contribute to countermeasures and improve business processes to minimise risk and support franchise development.- Coordinate and facilitate forums to ensure that services, enhancements, progress and issues are clearly communicated to all stakeholders.

Your attributes - If you’ve got one or more, we’d love to hear from you- DMS Head office experience (i.e TUNE or alternatively Revolution, Titan, Pentana)- Retail automotive experience with managing IT systems or delegated network administrator role- Retail automotive department manager experience and are classified as a strong or “champion” use of the TUNE or Revolution DMS- Ability to manage stakeholders and achieve outcomes in a complex environment- Strong communication skills and confidence in implementing processes and procedures

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:
- Flexible hours and workspaces & a school holiday program- Career Development plans & Promotions and Rotations Program- 14 weeks paid primary carers leave & 4 weeks paid parental leave for secondary carers- Wellness facilities & Employee Assistance Program- 5 days paid domestic and family violence leave- 13% superannuation & a yearly contribution to your private health insurance- Paid volunteer days to support your community- Partially or