Customer Service Officer

2 weeks ago

Frankston, Australia HOBAN Recruitment Full time

Join our team in Frankston and embark on a journey of growth and fulfillment

Are you a high-level Customer Service professional with a knack for exceptional phone interactions, looking for an exciting opportunity close to home? We have the perfect role for you

What You'll Do:

- Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.
- Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
- Serve customers face to face with professionalism and care, ensuring every interaction is top-notch.
- Process payments, manage cash, and conclude end-of-day banking meticulously.
- Manage administrative duties and update critical data in systems seamlessly.

Why Choose Us:

- Convenient Work-Life Balance: Enjoy the advantages of an ongoing casual position, working between 20-38 hours per week, from 8:30am - 4:30pm, Monday to Friday that lets you work close to home in Frankston.
- Immediate Start: Begin your new role immediately and jumpstart your career with us.
- Dynamic Environment: Become integral to an organization celebrated for its top-notch service to Victorians on the road. As a Customer Service and Licence Testing Officer, you'll be central in providing a holistic service experience.

What You Bring:

- A drive to assist others, empowering them to reach their goals.
- Detailed, organized, and always on top of tasks.
- Stellar customer service skills, both in-person and over the phone.
- Thriving in lively settings and always up for a challenge.
- A love for routine and the energy it brings.
- Adaptable and eager to learn in a regulated environment.
- A full and valid Victorian Drivers' Licence

Rewards Await You:

- Comprehensive training in both customer interactions and call centre operations.
- Supportive Atmosphere: Be a part of a culture that champions your growth and well-being.
- Competitive Compensation: Earn $32+ per hour, showcasing your dedication and skill.
- Stability and Growth: A steadfast position with ample opportunities for progression.

Ready to Drive Your Career Forward?

Note: This position is open to Permanent Residents only.

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