Library and Learning Services Officer

7 days ago


Frankston, Australia Chisholm Institute Full time
Library and Learning Services Officer (0.4 Fixed term)

Join to apply for the Library and Learning Services Officer (0.4 Fixed term) role at Chisholm Institute

Location: Frankston

  • 0.4 FTE, fixed-term position
  • Salary: $63,818 p.a. Plus Superannuation
About the Role

Chisholm is seeking an experienced Library and Learning Services Officer to join our Library department. This is a part-time, 0.4 FTE fixed-term position.

Key Responsibilities
  • Greet and support students by actively identifying their immediate needs.
  • Respond to customer inquiries about services, student support, enrolment, classroom locations, course, and library information.
  • Handle inquiries across multiple channels including face-to-face, email, phone, and online.
  • Conduct basic library orientations for students.
  • Provide basic technical support for routine computer requests.
  • Perform routine collection management tasks.
  • Maintain stationery supplies.
About You

You are a motivated individual with experience and knowledge of library procedures, customer service in educational settings, troubleshooting skills, excellent communication, and familiarity with tools like Moodle, Alfresco, and timetabling systems.

Qualifications
  • A relevant qualification at diploma level or equivalent experience.
About Us

Chisholm is a leading vocational training provider supporting thousands of students across Melbourne. We value diversity and inclusion, fostering a culture of belonging and continuous growth.

What We Offer
  • An inclusive work environment
  • Professional development opportunities
  • Modern facilities
  • Free parking and public transport access
  • Confidential Employee Assistance Program
Application Process

Please include a cover letter, resume, and contact details for three referees. Note: Satisfactory completion of screening requirements is mandatory. Applications close at 6 pm on Sunday, 18 May 2025.

For questions or adjustments to the process, contact pcsops@chisholm.edu.au. For further info, contact Maddy Lawrence at maddy.lawrence@chisholm.edu.au.

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