Municipal Laws

The Planning, Building & Laws department comprises of Development Planning, BPi and Municipal Laws & Public Assets. Each team within the department manages an area of approvals, registration and statutory compliance. The Department takes a customer service driven approach to managing the development of the city, protection of amenity and support to residents, businesses and visitors.

**About the role:
To provide responsive, accurate and reliable customer service in line with community expectations and Banyule’s Customer Service Promise. To proactively participate in the day-to-day administrative functions of the Municipal Laws Business Support Unit ensuring that it maintains and continually enhances its performance in providing excellence in customer service and ensure a supportive and enthusiastic work attitude to achieving best practice customer service and work performance in line with Banyule’s, preferred constructive organisational culture style and the ‘Working Together - Working Better’ philosophy.

**Key Selection Criteria**:

- Post-secondary qualifications in Administration (minimum standard Certificate III in Business Administration), or similar discipline.
- Competent in the use of a personal computer for daily duties and the ability to use MS Outlook, MS Word, MS Excel and SharePoint.
- Sound numeracy and literacy skills.
- Ability to communicate information, both written and oral, in a clear and concise manner to the organisation and Council’s customers.
- Ability to work effectively with supervision available. Previous experience in a similar role or administrative field.
- Ability and experience to provide a high level of customer service.
- Excellent written communication skills and ability to prepare high quality correspondence.
- Demonstrated skills in time management with ability to work independently with initiative and to set own priorities.
- Ability to work effectively in a team and contribute to team goals.

**Mandatory Pre-employment screenings**:

- COVID 19 vaccination certificate
- Victorian Driver's License

**What is in it for you?**
- Hybrid work arrangements available
- Ongoing learning and development opportunities
- Health and well-being initiatives including staff EAP program
- Monthly Rostered Day Off (RDO)

**How to apply**:
For more information about this position please access a copy of the position description via the link below to discuss your suitability, we encourage you to contact **Tahryn Harris on (03) 9490 4360 **for a confidential conversation.

**Our Culture**:Our Staff choose to align their career with Banyule by living the values of Respect, Integrity, Responsibility, Initiative and Inclusion, strong learning and development culture and the positive way we work in partnership with the community.

**Diversity Statement**:Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages and genders. We are committed to access, equity, participation and rights for everyone: principles that empower, foster harmony and increase the well-being of an inclusive community.