Rostering Coordinator

**_About You_**

Are you looking for a role that allows you to give back to the community while utilising your skills? Do you want to join an organisation that leads with purpose and puts people at the center of everything it does?

**_About Us_**

Mamre is one of Brisbane's longest-running disability support providers. As a not-for-profit, we work to give back to our community and empower the individuals we support with the skills and resources to live the life they choose.

**_ What we can offer you_**
- An attractive remuneration package, including **Salary Packaging** - save up to **$15,900 **per year tax free
- In addition to your tax-free benefit, you can also use up to **$2,650** of your pre-tax income to pay for **entertainment expenses** (meals, holiday accommodation etc.)
- ** Flexible working arrangements** where you can work between your home and our Windsor Head Office.
- An **Employee Assistance Program** - a free and confidential phone-based counselling service available to all staff and immediate family members

**_ About the Role_**

The role of Rostering Coordinator exists to administer the provision of accurate and current Rostering Support services to the Direct Services Team and to supported persons or their nominated representative.

**_ Your main duties and responsibilities will include:_**
- Create and maintain accurate supported persons rosters in a timely manner and accordance with supported persons Schedules of Supports.
- Identify and implement process improvements and raise wider recommendations collaboratively with internal stakeholders.
- Liaise with Payroll fortnightly to ensure accuracy of timesheets and minimize potential discrepancies.
- Comply with Mamre’s obligations under the SCHADS award when scheduling employees.
- Liaise with Direct Services Team Leaders to deliver finalised rosters.
- Provide responsive rostering support and customer centric service to internal and external stakeholders.
- Maintain accurate customer information records
- Generate and reconcile internal reports to assure accurate billing.
- Ensure effective communication with customers and timely communication of roster changes
- Ensure collaboration and respectful communication with team members.
- Facilitate the onboarding and offboarding process for support workers

***

**_KEY CAPABILITIES REQUIRED _**

**Essential**
- Demonstrated experience in producing high-level responsive and accurate rosters across a medium size operation.
- Ability to contribute to team direction, give and receive feedback in accordance with Mamre’s Vision, Values and Code of Conduct.
- High-level attention to detail and analytical skills including the ability to identify trends and recommend improvements.
- Well-developed interpersonal skills, including demonstrated conflict resolution and effective stakeholder engagement.
- Demonstrated ability to effectively prioritise under pressure.
- Solutions focused mindset with proficient problem-solving skills.
- Strong written and verbal communication skills.
- Proficient working knowledge in the use of relevant technology and workforce planning systems.

**Desirable**:

- Knowledge of Community Services and Not-For-Profit (NFP) sectors.

**_ QUALIFICATIONS/LICENCES/CERTIFICATIONS_**

**Essential**:

- Current Blue Card and Yellow Card/NDIS Worker Screening Card
- NDIS Worker Orientation Module Certificate
- COVID-19 Infection Control Training

Queensland has introduced a "NO CARD, NO START" policy. Please make sure you understand the requirements for a Disability Worker Screening Clearance. Visit the website here:
**_Join the team_**

To apply, please click the "Apply" button below.

Attach a copy of your CV and a cover letter detailing your experience against the role and why you would like to join the team at Mamre.

**At Mamre, we all contribute towards a healthy organisational culture by aligning our workplace behaviour to our core values and vision of Mamre.