IT Support Technician

1 week ago

Sydney, Australia Red Bull Full time

**Company Description**:
The IT Support Technician is responsible for the day-to-day IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging Red Bull’s IT service management processes as well as Red Bull’s overall IT guidelines. The person maintains an up-to-date and secure inventory of end-user’s devices and Red Bull Australia’s office IT equipment.

**IT TECHNICAL SUPPORT AND COLLABORATION**

You will ensure professional end-user IT onboarding (leveraging and contributing global standards), Organise and provide day-to-day IT support by diagnosing and troubleshooting hardware and software issues, ensuring timely and effective resolutions. You will push for fast resolutions, including remote functions (service owner, remote service desk).You will ensure a professional and regular IT service communication towards end-users. You will collaborate with cross-functional teams to resolve challenging technical issues and implement preventive measures.

**IT SYSTEM ADMINISTRATION**

You will administer, configure, and maintain servers, networks, and other IT systems, Implement system upgrades, patches, and updates in coordination with the IT Manager and Regional IT team and monitor system performance, identify areas for improvement, and implement solutions.

**END-USER DEVICES AND HARDWARE**

You will ensure an up-to-date and accurate IT asset inventory within Red Bull standards/tools, coordinate end-user device roll out as well as device replacement cycles for client computing hardware incl. peripherals (e.g. screens, head-sets) and mobile devices as well as coordinate the RMA process for client computing and/or backend-hardware components. You will organise needed IT facilities and Red Bull IT standards for State offices.

**Qualifications**:
Bachelor’s degree in Information Technology, Computer Science, or related field.

Motivated, self-starter with a strong work ethic.

Customer focused approach.

Excellent English communication skills, both verbal and written.

Passionate about technology.

**Additional Information**:
You warrant that:

- You have read and understand the Privacy Statement and the Red Bull Australia Privacy Policy.
- You are qualified to work in Australia and understand that Red Bull Australia may require you to provide evidence of this to comply with its obligations under the Migration Act 1958 (Cth).

  • Network Support Technician

    1 week ago

    Sydney, New South Wales, Australia Brainotech IT Solutions GmbH Full time $60,000 - $100,000 per year

    Company DescriptionBrainotech IT Solutions offers innovative IT and network solutions to business markets globally, with a focus on regulated IT support services. We provide end-to-end IT technologies tailored to our clients' market and infrastructure needs, including technical consultancy, data solutions, and maintenance services. Our global pool of IT...

  • Trainee ICT Technician

    1 week ago

    Sydney, New South Wales, Australia LOOKUP - making IT simple ™ Full time $40,000 - $60,000 per year

    Job SummaryAs a Trainee Technician, you will gain hands-on experience supporting IT infrastructure, troubleshooting hardware and software issues, and learning industry best practices. This is an entry-level role designed to train and develop you into a skilled technician with potential for career growth.Key ResponsibilitiesProvide basic IT support for...

  • Support Technician

    17 hours ago

    Sydney, Australia Vendito Consulting Full time

    Sector- Information Technology (IT) - Job type- Full Time - Contact- 0481 611 904- Location- Sydney - Salary- 70k/year - 90k/year - Reference A leading Managed Service provider is going through significant growth and looking for a Support Technician to join their team. What's different about this company is they are forward thinking, fun and create an...

  • Desktop Support

    1 week ago

    Sydney, Australia Total IT Global Full time

    Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate...

  • Desktop Support

    16 hours ago

    Sydney, Australia Total IT Global Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first contact and problem resolution for customer issues. - Work with Third...

  • Pooper Scooper Technician

    6 days ago

    South West Sydney, Australia Scoop It Up Full time

    **We're Hiring: Pooper Scooper Technician (Part-Time - South West Sydney)** **Join the Scoop It Up Team!** We're looking for a reliable, motivated, and detail-oriented individual to join _Scoop It Up_ as a **Pooper Scooper Technician**. This part-time role involves servicing residential properties across **South West Sydney**, helping busy families, elderly...

  • Pooper Scooper Technician

    2 weeks ago

    Sydney CBD, New South Wales, Australia Scoop It Up Full time $124,800 - $156,000 per year

    We're Hiring: Pooper Scooper Technician (Part-Time – South West Sydney)Join the Scoop It Up Team**NOTE** This job is physical and you will be required to meet minimum yard requirements each day. This job is 2 days work start with but will grow into a full time role in a couple of months so please only apply if you have availability for full time role.We're...

  • Casual Test and Tag Technician

    4 days ago

    Sydney, Australia Show Support Pty Ltd Full time

    **SHOW SUPPORT WANTS TEST AND TAG TECHNICIAN!** **Join Australia's Best Crew!** **Qualifications and Attributes**: - Available on the 20th of January 2025 - Has a valid test and tag ticket - Able to inspect, test and tag cables and electrical equipment - Steel cap boots and other PPEs - Good command of English - Able to work in a team - Able to listen &...

  • IT Support Technician L1

    11 hours ago

    Sydney, New South Wales, Australia Milestone Technologies, Inc. Full time $60,000 - $80,000 per year

    The IT Support Technician (L1) supports the efficient day-to-day operations of the IT department by managing tasks such as computer setups, desk moves, and hardware inventory maintenance. Additionally, the Technician provides support to corporate employees who are experiencing hardware, software, or network connectivity issues.Responsibilities:Perform desk...

  • Robotics Support Technician

    2 weeks ago

    Sydney, Australia Cobalt Robotics Full time

    **Robotics Support Technician** **In-depth job description** (Reserve Engineer Technician) If you are a detail-oriented person, like to dive deep into technical issues, and genuinely like working with people Nationwide/worldwide, I would like to hear from you and personally meet you to discuss more about this opportunity. As a Reserve Engineer Technician...