Rates Recovery Officer

7 days ago

Brisbane, Australia HAYS Full time

**Your new company**

This is an opportunity for an experienced Rates Recovery Officer to join the Federal Government department on a 5-month temporary placement with the possibility of extension.

**Your new role**

Reporting to the Senior Recoveries Officer you will:

- Monitoring and actioning in accounts arrears
- Attending to general correspondence and other enquiries, including telephone and counter enquiries
- Escalating complex accounts
- Advising Senior Recovery Officers of difficult accounts

**What you'll need to succeed**
- Experience with computers and corporate database programs
- The ability to make decisions following set processes
- Effective time-management
- Proficient communication skills with both colleagues and members of the public
- The ability to remain calm and collective in conflicting situations
- The ability to continuously deliver excellent customer service

**What you'll get in return**
- Opportunity for a 9-day fortnight
- 5-month contract with the potential to extend for the right person
- On-site parking
- Attractive hourly rate

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2856835

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