Key Account Manager

Matraville, NSW, AU, 2036- PermanentIXOM is a market leader in chemical manufacturing and distribution in Australia and New Zealand, with an increasing presence throughout Southeast Asia and North America. As an organisation we’ve been around for over a century and now have more than 1,100 employees across 10 countries.

Every day, we provide solutions to a range of industries including mining & metals, water, dairy, transport, building & construction and general industrial.

Chances are, we are already part of your everyday life, in some way or another.

This is an exciting time to join our business as we move towards a sustainable, successful, and promising future.

**Your role**:
A unique opportunity for an experienced and dynamic Key Account Manager has become available, to support and grow our successful Industrial business through the recent establishment of Adblue supply in Australia.

As part of the Industrial Adblue sales team, you will be accountable for customer management and sales performance. This role offers a blend of business development and commercial activity, which is pivotal in growing our Adblue portfolio across New South Wales.

This is a great opportunity for a high energy, enthusiastic and goal-oriented individual who enjoys the ‘thrill of the chase’, to join a great business and industry with exciting future career options.

**Your responsibilities**:

- Provide responsive account management and outstanding customer service.
- Identify, drive and deliver new business growth within your territory to improve business profitability.
- Generate leads through customer interaction e.g., visits, calls, written correspondence.
- Capture market intelligence and competitor information, used by Industry Leads and Product Managers to inform pricing, product plans and industry strategies.
- Manage customer information and correspondence through IXOM’s CRM system for your assigned territory.
- Generate internal territory reports and customer presentations as required.
- Liaise with Product Management, Technical Support and other parts of business to develop proposals, RFQ responses and pricing letters.
- Work with Product Managers to ensure customer pricing is loaded and maintained.
- Work with Supply Chain to track delivery performance and promptly address any customer complaints or issues.
- Represent Ixom at industry events and conferences as relevant to your market and territory.

**Your skills & experience**:

- Prior experience in a Commercial or Sales role (ideally 5+ years) in a B2B or B2C environment
- Experience in relevant / related product technologies - within the fuel, industrial chemical or automotive space
- Genuine new business development expertise with the ability to create opportunities through various channels.
- Proven track record in managing customer accounts, developing strong customer relationships and delivering sales growth
- Excellent communication skills with the ability to build longstanding relationships
- Bid preparation, negotiation and price management experience
- Commercial acumen to offer astute insights and advice
- Tenacious, driven and motivated by the thrill of a win
- Qualification in Business, Science or Engineering would be highly regarded or equivalent industry experience

**Your benefits at IXOM**

For a start, you’ll work for a large successful global organisation, where you’ll not only earn a competitive salary, you’ll have access to an Employee Assistance Program, a Recognition Program, and a range of health and benefits discounts. You’ll be provided with ongoing learning and development to meet your professional needs. You’ll be supported by an accessible leadership team who are driven by a solid values platform that underpins who we are and how we operate.

What’s more, you’ll find yourself working with a flexible, diverse, and inclusive workforce.

We celebrate and nurture our people. We’re focused on embracing change.

There is no better time to join us.

**Your next step**

Please note that you must have full working rights to apply.

We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant.