Practice Manager

3 days ago

Burleigh Heads, Australia VetPartners Full time

**Vetcall Burleigh - Practice Manager**

Vetcall Burleigh has a great opportunity for a highly motivated Practice Manager (Qualified Vet Nurse) who thrives on customer experience to create the perfect vet clinic.

We’re a small animal practice located in Burleigh Waters, serving our community of pet lovers with a strong commitment to pet wellness, quality medicine and advanced surgical care. We are a close-knit team with 1-2 vets per day supported by our wonderful nurses. Feel connected to our larger Vetcall Group based across Ashmore, Mudgeeraba and Mermaid Waters.

**About The Role**
- Overseeing all client care, nursing and clinical services
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, local area marketing, digital services, social media and feedback
- Managing the financial performance of the clinic, stock control, payroll and budgets
- Leading on work health and safety compliance, facilities, equipment and maintenance
- Fostering positive culture, team development and communication strategy
- Building strong relationships with our community, strategic partners and suppliers
- Enjoying projects and being a change champion
- Working in partnership with the Lead Vet, Regional Manager and PM peers
- Joining a great team that love what they do

Our practice managers enjoy development and training support in all these areas, where you can grow your nursing and leadership career.

**About You**
- Holds experience in a practice manager or senior vet nurse position
- Minimum of 3 years vet nursing experience post-graduation
- Experience with practice management systems and clinical scheduling
- Possess strong problem solving, decision making and organisational skills
- A warm nurturing style with dynamic leadership qualities

**Benefits**:

- Experience true career fulfillment with us
- Generous salary and benefits
- Full Time across 4 Days, no weekends
- Access to free nursing workshops via our Veterinary Training Centre
- Discounts & Benefits across Fitness, Insurance and Wellbeing
- Paid Parental Leave

Our current Practice Manager is transferring within the business and can provide a supportive induction. **Click Here to Apply** and become part of our incredible Vetcall Team on the Gold Coast

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