Manager, in Home Support

Lead impactful, people-centred aged care services across diverse communities.
- Hybrid | Carrum Downs, Kilsyth or Oakleigh Based | Full Time
- NFP Salary Packaging ($15,900 + $2,650 meals and entertainment)

Join MiCare as
- Manager, In Home Support

**About us**

MiCare is a not-for-profit organisation supporting diverse communities to live meaningful, dignified lives. We provide home care, aged care, retirement living, and settlement services with a deep commitment to multicultural inclusion, compassion and excellence.

**About the role**

Reporting to the General Manager, Aged and Migrant Services, the Manager, In-Home Support provides strategic and operational leadership of MiCare’s community-based aged care programs, including Home Care Packages (HCP), Commonwealth Home Support Program (CHSP) and Veteran Home Care (VHC) across Victoria and Queensland.

You’ll lead and support a high-performing team, ensure compliance and continuous improvement, and prepare the service for future aged care reform, with the client at the centre of everything you do.

What you will do
- Lead and manage delivery of In-Home Support services across multiple programs and locations
- Guide your team through aged care reform, service design and change
- Oversee operations, budgets, compliance and service delivery across HCP, CHSP and VHC.
- Drive performance, manage risk, and maintain high-quality care aligned to Aged Care Quality Standards.
- Build relationships with clients, families, staff and stakeholders to foster trust, innovation and growth.
- Deliver on strategic objectives and program KPIs in line with MiCare’s values

**About you**

We are looking for a hand on leader with:

- Tertiary qualifications in Social Work, Nursing, Aged Care, Allied Health or a related field.
- Proven leadership experience in community or in-home aged care.
- Deep understanding of aged care legislation, reforms and quality standards.
- Strong team leadership, financial oversight and performance management skills
- Strategic thinker with the ability to manage complexity and change
- Compassionate, values-driven and culturally responsive

**Why work for MiCare?**
- Workplace Culture: Be part of an inclusive, purpose-driven organisation and lead a high-impact portfolio during a time of exciting reform.
- Hybrid working: Enjoy a flexible blend of on-site and work-from-home arrangement
- Not-for-Profit salary packaging: Access up to $15,900 tax-free income plus an additional $2,650 for meals and entertainment

**How to apply...**

**MiCare** is proud to be a culturally and linguistically diverse organisation. A large part of our work is assisting people from a non-Australian background and we respect their culture, their history, their language and tastes, and their stories.

We are here for everyone believing that all people have the right to be respected and their differences celebrated.

**To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident.**

**The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check, and influenza and COVID 19 Vaccinations.**

**If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you**

MiCare is a Child Safe organisation and is committed in everyday practice to ensure the safety and wellbeing of children.

MiCare says “NO” to Family Violence. We believe that everyone deserves to feel safe, respected, valued and treated as equals.

MiCare is committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.