Service Administrator

4 days ago

Dandenong, Australia Toyota Material Handling Australia Full time

**About the Role**

This is a full-time fixed-term position (up to 12 months duration) commencing as soon as possible.

The Service Administrator is responsible for providing support to our customers and service teams to ensure all service orders, invoices and enquires are handled in an efficient and accruate manner.

**Key Duties & Responsibilities**
- Processing service orders and customer invoices generated by Field Service activities
- Responding appropriately to and resolving service enquiries, both internal and external
- Completing specific monthly fixed-price service invoicing
- Ensure any relevant branch operations reporting requirements are completed in a timely manner
- The ongoing integrity of PM service contract maintenance
- Maintain accurate filing and archiving systems for service documentation
- Provide stand-in support for Service Administration and Service Operations positions during annual leave and extended absences
- Be familiar with the Toyota Material Handling Australia’s Integrated Management System (IMS), ensuring all policies and procedures are implemented within the Service activity and where necessary reviewed and updated as appropriate.
- Assist with other service-related duties requested by the Branch Service Manager due to customer requirements and/or demands with business growth.
- Keeping the accounts department up to date with any customer detail changes.
- Perform other duties as requested by the Branch Service Manager as customer requirements and branch demands change with business growth.
- Assist with special projects as required

**Skills and Experience**

You have:

- Certificate III in Business Administration - desirable
- Experience working within an industrial service sector, such as the materials handling industry or similar - desirable
- Previous experience with an ERP system (SAP or similar) - desirable
- Intermediate computer skills - Word, Excel and Outlook
- Strong customer service skills and attitude
- Great telephone etiquette

**Our Commitment**

**About the Company**

Toyota Material Handling Australia (TMHA) is one of Australia’s leading material handling equipment companies and is wholly owned by Toyota Industries Corporation (TICO). We are the exclusive Australian retailer for new sales of Toyota’s world-renowned material handling equipment.

TMHA is a strong, financially secure business with a great future ahead and prime focus on the development of our people.

**How to Apply**

**Please Note**:Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.

  • Service Administrator

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role** This is a full-time fixed-term position (up to 12 months duration) commencing as soon as possible. The Service Administrator is charged with providing support to our customers and service teams to ensure all service orders, invoices and enquires are handled in an efficient and accruate manner. **Key Duties & Responsibilities** -...

  • Service Administrator

    6 days ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About the Role** The Service Administrator is charged with providing support to our customer sales and service teams, ensuring requests are handled in an efficient and friendly manner. They must process all customer requested accurately and key performance indicators. **Key Duties & Responsibilities**: - Process incoming customer requests either...

  • Customer Service Administrator

    2 weeks ago

    Dandenong, Australia Dex Group Full time

    **Job description** Dex Group is an established Promotional Product supplier servicing promotional distributors across Australia, New Zealand, and USA. We pride ourselves on quality customer service, speedy delivery, and high-quality products. We are currently looking to hire a highly motivated, enthusiastic individual to join our team based in Dandenong...

  • Customer Service Administrator

    2 weeks ago

    Dandenong, Victoria, Australia Dex Group Australia Full time $60,000 - $80,000 per year

    Dex Group is an established Promotional Product supplier servicing promotional distributors across Australia, New Zealand, and USA. We pride ourselves on quality customer service, speedy delivery, and high-quality products. We are currently looking to hire a highly motivated, enthusiastic individual to join our team based in Dandenong South,...

  • Administration Assistant/client Services

    2 days ago

    Dandenong, Australia Engage Personnel Full time

    Varied and exciting role with room for career progression - Work close to home in the South Eastern suburbs - Join a firm that reward you for the work you do! **The company** Our client is a mid-size accounting firm based in the South Eastern suburbs of Melbourne. They have a range of clients and they pride themselves on offering a high level of...

  • Data Entry

    6 days ago

    Dandenong, Australia Sharp & Carter Full time

    Dandenong South location with an immediate start - Permanent role - $55,000 plus super - Career progression encouraged within this growing business **About the role**: **Key responsibilities**: Reporting to the Office Manager, your role will be varied include: - Generating reports for customers, contractors and management through internal systems as well...

  • Ecommerce Customer Service Administrator

    2 weeks ago

    Dandenong, Australia My Happy Helpers Full time

    As we continue to grow, we’re looking for an **Ecommerce** Customer Service/Admin Superstar to join our team here at My Happy Helpers. If you love customer service, have a flair for admin, and have a keen eye for detail, we want YOU! **About us**: My Happy Helpers is an innovative brand that designs, manufactures, and sells kids' furniture and toys...

  • National Customer Service and Administration Manager

    2 weeks ago

    Dandenong, Australia Cleanaway Full time

    Vacancy no: 520335 Work type: Permanent - Full Time **Location**: Dandenong VIC Australia, Dandenong South VIC Australia Categories: Management, Administration, Customer Service

  • Customer Service Administration Officer

    4 days ago

    Dandenong, Australia Beaumont Tiles Full time

    **Enjoy your career with Beaumont Tiles!** - ** Join the tile industry leader within the Bunnings/Wesfarmers group**: - ** Strong focus on cost estimation, order administration and customer support**: - ** Fast paced, dynamic and collaborative team** **The role**: We are looking for a skilled Customer Service Administration Officer to join our Residential...

  • Administrator

    1 week ago

    Dandenong, Australia Bolton Clarke Full time

    1 full time admin position available - $18,550 salary packaging - tax free extra $ in your pocket - Location in Dandenong South free on site parking An exciting opportunity is available for an 1 experienced Administrator to join a fun and supportive team at Bolton Clarke on a full time permanent basis in our Dandenong South office The role of the...