Business Support Officer Customer Response

**Job Number**:
500357

**The details**:

- Permanent Full Time | 9 day fortnight
- $73,058 pa + 12% super
Qld Local Government Industry Award (Stream A) - Level 2 of EBA
- 72.5 hour fortnight
- Location: Caboolture

We are looking for a Business Support Officer to join our Customer Response team at Caboolture

As our Business Support Officer, you will provide valuable administrative assistance and support, contributing to the effective and efficient delivery of departmental operations.

You will focus your time on assisting the team to:

- Provide general administrative assistance to the department ensuring appropriate communication and escalation of matters or emerging issues requiring attention.
- Triage and allocate customer requests and support the provision of departmental responses to customers and Councillors.
- Assist in the review of departmental processes and resources to improve efficiency and service delivery outcomes.
- Undertake a range of financial and procurement activities to support the needs of the department, including the provision of departmental uniforms.

**About you**

We are seeking a highly adaptable Business Support Officer who thrives in a fast-paced working environment. You will have a strong background in providing administrative support and assistance with a sound understanding and knowledge of administration practices and financial procedures.

You will also be able to manage your time and competing priorities, while assisting team members to meet scheduled deadlines.

Your excellent administrative and strong communication skills along with an ability to develop relationships that contribute to a positive work environment will be essential for this role.

Proficiency in preparing quality correspondence and documentation and the ability to operate Council’s corporate systems and Microsoft Office suite of programs is essential.

**Why City of Moreton Bay?**

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what _can be_ - for our city, our Council and your career.

Here’s what you’ll love about a career with us:

- **See it.** To build a city of the future, first, you have to _see it_. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
- **Shape it.** You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it’s yours to shape and own.
- **Live it.** Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

- Find a better work-life balance with a nine-day (72.5-hour) fortnight.
- Advance your skills and career through our Study, Training And Research Scheme (STARS).
- Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
- Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
- Get support when you and your family need it most with our 24/7 confidential counselling service and Mates in Construction program.
- Our Caboolture and Strathpine offices have local parking on site and are close to public transport networks, making for an easy commute.

**Ready for a career that matters?**

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

**Your Future City.**
**See it. Shape it. Live It.**

**Advertised**:
03 Mar 2025

**Applications close**:
10 Mar 2025 23:55