Business Support Officer

**Job Number**:
499312

**Division**:
Planning

**Employment Status**:
Full time, Permanent

**Categories**:
Development Planning & Services, Administration

**The details**:

- 2 x Permanent Full Time positions
- $70,587pa + super (up to 12%) + leave loading
Qld Local Government Industry Award (Stream A) - Level 2 of EBA5
- 9-day fortnight
- 72.5-hour fortnight
- Hybrid, flexible working environment, including some work from home days.
- Location: Caboolture

This role is part of Building and Plumbing Services in our Development Services team, which is committed to shaping a better Moreton Bay by assessing and managing the effects of development on the community and environment, working in partnership with the development industry to design and construct infrastructure for the community as well as levying and recovering infrastructure charges to fund new and upgraded major community infrastructure.

With that commitment, we focus on delivering on our corporate values of Service, Teamwork, Integrity, Respect and Sustainability, and we are seeking people who resonate with these values and are willing to contribute to a positive work environment.

**About our opportunity**

As our Business Support Officer, you will provide administrative and business support to the Development Services teams to ensure effective and efficient delivery of departmental operations within the Building and Plumbing Team.

Additionally, you will:

- prepare correspondence, briefing notes, presentations, and other business documents.
- assist in the review and update of resources, including template letters, forms, and customer service reference information
- provide a high level of customer service to both internal and external stakeholders
- assist with customer enquiries and Technology One processes including tracking and resolution
- work collaboratively with Senior Business Support Officers and other business support staff across the division

**Building and Development Compliance**

The Building and Development Compliance team undertake activities to ensure compliance with State and Local Government interests, including the City of Moreton Bay Council Planning Scheme. These activities also involve other statutory functions, including ensuring Building Work is undertaken in compliance with the building assessment provisions with a focus on Community Safety.

**Plumbing**

Councils Plumbing Services' main function is to regulate the carrying out of plumbing or drainage work to reduce risks to public health and safety and the environment. This is achieved primarily by ensuring all plumbing or drainage work, other than unregulated work, is carried out by qualified persons and ensuring that plumbing or drainage work is carried out and maintained in compliance with the code requirements for the work.

**About you**:
We are seeking a highly adaptable Business Support Officer who thrives in a fast-paced working environment, with analytical and problem-solving skills, and the ability analyse, interpret and report on data. You will bring your excellent administrative and time management skills to this role and have strong communication and well-developed people and relationships skills.

You will have:

- experience providing administrative support and assistance, including the preparation of quality correspondence and documentation
- sound knowledge of administration practices and procedures
- well-developed organisational skills and work ethic with the ability to work autonomously
- proficiency with the Microsoft Office suite of programs and the ability to develop proficiency with council’s corporate systems
- excellent interpersonal skills, both verbal and written, with the ability to engage with stakeholders through all levels of the organisation.

**Position Description**

***Position Description_Business Support Officer - Development Services.pdf**

**Why join the City of Moreton Bay Team?**

As Australia's third-largest local government area and the fifth fastest-growing region, the Moreton Bay region boasts beautiful beaches, waterways, amazing manufacturing hubs, and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.

With a diverse workforce of more than 2000 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.

Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits, including:

- Discounted Health Insurance.
- Free flu vaccinations every year.
- Fitness Passport program offers discounted membership to selected facilities for you and your family.
- We pr