Administrative Person for Car Rental-subscription

1 week ago

Melbourne, Australia Werribee & Western Automotive Group Full time

Start Up Business
- Supportive Team
- Award winning Automotive Group

**Company Overview**: Join our dynamic team at Werribee and Western Automotive Group, a leading player in the Automotive. We pride ourselves on providing flexible and convenient mobility solutions to our valued customers. As we continue to grow, we are seeking a dedicated and organized Administrative Person to oversee our operations (new start up business) and ensure a seamless experience for both our clients and team members.

**Location: Caroline Springs (Western Suburbs)**

**Operational Oversight**:

- Manage day-to-day operations of the car rental and subscription services.
- Ensure the fleet is well-maintained and ready for customer use.
- Coordinate with maintenance teams to address any vehicle issues promptly.

**Customer Service**:

- Respond to customer inquiries, concerns, and feedback.
- Handle customer service escalations and find effective resolutions.
- Maintain high levels of customer satisfaction and loyalty.

**Administrative Functions**:

- Oversee administrative tasks such as vehicle reservations, billing, and documentation.
- Maintain accurate records of rental agreements, customer information, and payments.
- Implement and enhance administrative processes for efficiency.

**Financial Management**:

- Monitor and manage budgets related to car fleet maintenance and operational costs.
- Collaborate with finance to ensure accurate invoicing and billing procedures.

**Qualifications**:

- Proven experience in administrative, preferably in the car rental/subscription business.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Familiarity with customer service principles and practices.

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