Control Room Operator

1 week ago

Sydney, Australia ACES Group Full time

**What We Offer**:

- **Full-time, permanent roles** in Sydney’s most exciting locations.
- Paid meal breaks, uniforms, and a **structured mentorship program**.
- Opportunities to **upskill** through our in-house training programs.
- A team that values your contributions and celebrates success.

**The Role**:
As a Security Control Room Operator, you’ll be at the heart of our operations, ensuring safety and smooth coordination across sites. Your responsibilities include:

- **Real-Time Monitoring**: Watch over Sydney’s premier locations using advanced CCTV systems, ensuring security protocols are met.
- **Alarm Response**: Act promptly to investigate and resolve alarm triggers with professionalism.
- **Emergency Coordination**: Support team responses during critical incidents, ensuring everyone remains informed and tasks are executed seamlessly.
- **Access Control**: Manage authorisation systems to safeguard restricted areas.
- **Report Management**: Create and maintain detailed incident reports, communication logs, and operational briefs.
- **Operational Equipment**: Ensure the security tools and resources are ready and functional for all operations.

This role is ideal for someone who thrives in dynamic environments, can multitask under pressure, and has a passion for delivering top-tier security services.

**About You**:
We’re seeking individuals who:

- Hold a valid **NSW 1A Security Licence** (minimum 12 months).
- Have some experience in a **control room environment** (3-6 months).
- Bring **excellent communication** and problem-solving skills.
- Are committed to working a **24/7 rotating roster**.

Not fully qualified yet? We can help Our **internal RTO** supports your professional development.

**About us**:
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.

Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.

At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
**How to apply**:
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW You can also get in touch for a confidential chat with Ellie or Rachel on (02) 96997711.
- ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity_
- ACESGroup do not accept referrals from recruitment agencies._

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

Pay: $36.00 - $37.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- 12 hour shift

Work Location: In person

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