Customer Care Coordinator

6 days ago

Clayton, Australia PERA Full time

Duties:

- Handling and responding to all inquiries regarding the claims process, including claim updates and claim outcomes
- Processing customer orders and repair accurately and efficiently, ensuring that all necessary information is collected and recorded
- Resolving customer complaints and issues in a timely and professional manner, finding solutions that meet their needs and exceed their expectations
- Maintaining accurate records of customer interactions and transactions, including order details, complaints, and solutions
- Coordinating with other departments, such as sales, marketing, and shipping, to ensure that customer needs are met and issues are resolved quickly

Qualifications:

- High school diploma or equivalent, with some college coursework preferred
- Prior experience in a customer service role, preferably in retail and wholesale
- Excellent communication and interpersonal skills, with the ability to remain calm and professional in high-pressure situations
- Ability to work independently and as part of a team, with a positive and proactive attitude towards problem-solving and customer service

**Salary**: $52,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Clayton, VIC 3168: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: One location

  • Care Coordinator

    4 days ago

    Clayton South, Australia Care Choice Full time

    Exciting hybrid role to join an innovative and progressive company - Permanent Full-Time opportunity - Based Clayton South VIC, close to public transport and onsite parking **About CareChoice** CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and...

  • Care Coordinator

    4 days ago

    Clayton South, Australia Care Choice Full time

    Exciting hybrid role to join an innovative and progressive company - Permanent Part-Time role - Based Clayton South VIC, close to public transport and onsite parking **About CareChoice** CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide...

  • Ndis Support Coordinator

    2 days ago

    Clayton, Australia Care Choice Full time

    Essential Services! Hybrid role - Permanent full-time opportunity - Opportunity to assist with implementing NDIS plans **About CareChoice** CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of...

  • Ndis Support Coordinator

    4 days ago

    Clayton, Australia Care Choice Full time

    Essential Services - Permanent full-time opportunity - Opportunity to assist with implementing NDIS plans **About us** We’ve been supporting people with a disability since 2007. Specialising in 24-hour disability programs for individuals with multiple and complex needs, we’re proud to be a trusted and registered service provider with the NDIA, TAC,...

  • Scheduling Coordinator

    2 weeks ago

    Clayton, Australia The myHomecare Group Full time

    As a Scheduling Coordinator you will work hard and with empathy to build rosters for our field staff and ensure they can be there for our clients to assist with a variety of domestic, social, respite and personal care services. This role is much more than just a job. Every task you complete as a Scheduling Coordinator helps an older person to live as...

  • Care Manager

    2 days ago

    Clayton, Australia The myHomecare Group Full time

    **_We have an exciting opportunity for a Home Care Package (HCP) Care Manager to join our team in Clayton, VIC, offering telephone-based care for our clients._** myHomecare Group is a leading Home Care Package Provider in Australia and is currently joining another great company, Australian Unity. Joining us, you will be given opportunities to grow and...

  • Care Coordinator Grade 2

    2 weeks ago

    Clayton VIC, Australia Monash Health Full time $80,000 - $120,000 per year

    Job Requisition ID: 6001Legal Entity: Monash HealthLocation:Clayton, VIC, AU, 3168Employment Type: Full TimePosting Date: 6 Oct 2025Monash Health is a great place to workMonash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service...

  • Office Coordinator

    1 week ago

    Clayton, Australia Monash Health Full time

    Reference Number - 65167 - Employment Type - Full Time Ongoing - Entity - Monash Health - Department - Cardiothoracic Surgery - Location - Monash Medical Centre Clayton, Victorian Heart Hospital - Position Summary - Play key role in ensuring smooth running of our Cardiothoracic Services - Administrative Support across our Cardiothoracic Services - Ongoing...

  • Care Manager

    2 days ago

    Clayton, Australia myHomecare Full time

    **_We have an exciting opportunity for an experienced Care Manager to join our team in Clayton, VIC, offering telephone-based care for our clients._** myHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. This position...

  • Equipment Coordinator Driver

    2 weeks ago

    Clayton, Australia Kennards Hire Full time

    **Equipment Coordinator Driver - Permanent** **Clayton** - ** Largest family-owned equipment hire company in ANZ and still growing**: - ** Culture is our secret sauce-we care about our team mates & customers like family**: - ** Ongoing training & career development-no experience needed-street parking available**: - ** $74,388 salary package inc super +...