Customer Service

1 week ago

Parramatta, Australia Essential Appointments Full time

Join a multinational company that is at the forefront of providing solutions.
- Immerse yourself in a workplace that fosters innovation and collaboration.
- Be part of a strong culture built on Guiding Principles.
- Join a multinational company that is at the forefront of providing solutions.
- Immerse yourself in a workplace that fosters innovation and collaboration.
- Be part of a strong culture built on Guiding Principles.

We are seeking dedicated individuals to join a Customer Service team within a global company, conveniently located near Parramatta. This is your chance to become a part of an international environment that thrives on professional challenges and offers remarkable growth opportunities.

**About the Role**:
As a crucial member of our Customer Service team, you will be the primary point of contact for our key customers. Collaborate closely with Account Managers, Supply Chain professionals, and Technicians to deliver exceptional service and support.

**Your Responsibilities**:

- **Exemplary Customer Service**: Provide superior service to both internal and external customers, ensuring their needs are met efficiently and professionally.
- **Timely Enquiry Resolution**: Address key account inquiries promptly and with the highest level of professionalism.
- **Efficient Coordination**: Collaborate with Service Technicians to ensure seamless service delivery.
- **Streamlined Processes**: Handle order processing and invoicing to contribute to efficient operations.

**Skills and Qualifications**:

- **Customer-Centric**: Exhibit excellent Customer Service skills to create positive interactions and experiences.
- **Clear Communicator**:Demonstrate outstanding verbal and written communication abilities.
- **Team Player**: Embrace a "team player" attitude, collaborating effectively with colleagues and stakeholders.
- **Master Multitasker**: Display the ability to multitask while maintaining a high level of accuracy and attention to detail.
- **Proactive Approach**: Take initiative and approach tasks proactively, contributing to a dynamic work environment.
- **Experience**: Possess a minimum of 1 year of experience within a product-based environment.
- **Tech Savvy**: Showcase intermediate to advanced Microsoft Office capabilities.

**How to Apply**:
**APPLY**" button and take the first step towards an exciting and fulfilling career.

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