Administrative Assistant

2 weeks ago

Liverpool, Australia SHCS Full time

**Calling All Administration Assistant**

Sydney Health & Care Services has been assisting its participants for almost five years, and with a reputable industry name, it is experiencing exponential growth. With our prosperous participant base and growing team, we are on the search for committed, professional, and compassionate individuals to join our team with the opportunity to have a career in managerial roles and full-time positions.

We support participants with various physical/mental health disabilities, ranging from children to older individuals. Our mission is employing individuals who reflect our company morals and values, understand different participant needs, and ensure high-quality support.
- Please do note that this is both Office and Field Role and you will be required to be involved in the on-call roster._

**Here is a bit more about your role as a Administration Assistant**:

- You will be a valued team member helping to provide services to support clients’ individual needs in both their home and community
- **Attractive Salary Packaging + Travel Allowance**:

- **Training and support are provided from day 1**:

- **Work Life Balance**:

- You MUST have a current driver's license and preferably own car to use on shifts
- You MUST be fully vaccinated for Covid-19

**About the role**

We are looking for 1 x Administration Assistant to join our team. You must have availability for a minimum of four (4) days a week. We currently have available Part-Time and Full-Time positions available.

**Your Key Responsibilities Include**:

- Build rapport and collaborate effectively with staff/management, participants, their family, and friends to achieve a positive outcome and ensure a smooth service delivery flow throughout the participants' plan.
- Assist with liaising with participants' families and friends to explore new goals, ambitions, promote and empower participants to achieve their goals and provide a medium of solid communication.
- Responsibility of covering all aspects of the hiring process including onboarding and induction processes.
- Responsibility for Scheduling/Rostering aligned with each participants needs, goals, wants and requirements
- Required to be on call after hours/weekends at management’s discretion
- Involved in all areas of communications on a daily basis
- Performance management of support workers including but not limited to timesheet discrepancies, frequent call-ins etc.
- Provide coaching and assistance to office staff on regular Basis
- Creating documentation such as Progress Reports, Participant Risk Assessment and Environment Risk Assessment
- Oversee ABCs and Incident reports - ensuring they are documented correctly with relevant information and facts and uploaded to drive on time

**What are you waiting for? Join Sydney Health & Care Services in revolutionising participants' NDIS experience.**

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $55,000.00 - $60,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Travel reimbursement

Schedule:

- Day shift
- Flexible hours
- Monday to Friday
- Morning shift
- Overtime

Supplemental pay types:

- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Liverpool NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

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