Supervisor Customer Support

1 week ago

Brisbane, Australia Genesis IT&T Pty Ltd Full time

**Key responsibilities will include**:

- Proactive identification of areas of opportunity for improvement
- Utilise effective escalation to effectively manage the resolution of incidents within contracted service level timeframes
- Assist broader Clinical support team in all aspects of Incident and Problem management
- Provide formal and regular feedback to the team regarding improved support opportunities, processes, and standards
- Develop processes which align with ITIL to improve support performance for services provided by the team

**To be considered for this position, requirements include**:

- 5 + years’ experience managing or supporting
- 5 + years' experience in Local ANZ Health Industry knowledge/expertise
- Hardware platforms and server architecture
- Agile Development Methodology
- Virtualization: VMware, Hyper-V, Citrix
- Integration and interoperability solutions
- Understanding of interfacing and HL7 messaging
- Degree in Health Information Management and/or Information Technology (desired)
- T/SQL or PL/SQL Experience (desired)
- ITIL certification (desired)
- Formal Management qualifications (desired)

The office is located in Brisbane city but allows the ability to work from home in a suitable environment when necessary. Travel may be required in this role.

We are actively interviewing for this position. To be considered for this position please
**02 9236 4500** or

  • Customer Service Supervisor

    1 week ago

    Brisbane, Queensland, Australia Brickworks Building Products Full time

    Join to apply for theCustomer Service Supervisorrole atBrickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for theCustomer Service Supervisorrole atBrickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Care Supervisor

    3 weeks ago

    Brisbane, Queensland, Australia at Full time

    Customer Care Supervisor: Lead, Motivate, and Elevate the Customer ExperienceAre you a customer service leader with a passion for building and motivating teams? We're looking for a Customer Care Supervisor to join a key leadership team and drive a high standard of customer service. This is a hands-on role where you'll be instrumental in shaping the customer...

  • Customer Care Supervisor

    3 weeks ago

    Brisbane, Queensland, Australia at Full time

    Customer Care Supervisor: Lead, Motivate, and Elevate the Customer ExperienceAre you a customer service leader with a passion for building and motivating teams? We're looking for a Customer Care Supervisor to join a key leadership team and drive a high standard of customer service. This is a hands-on role where you'll be instrumental in shaping the customer...

  • Customer Care Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    OverviewCustomer Care Supervisor: Lead, Motivate, and Elevate the Customer ExperienceAre you a customer service leader with a passion for building and motivating teams? We're looking for a Customer Care Supervisor to join a key leadership team and drive a high standard of customer service. This is a hands-on role where you'll be instrumental in shaping the...

  • Customer Care Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    Overview Customer Care Supervisor: Lead, Motivate, and Elevate the Customer Experience Are you a customer service leader with a passion for building and motivating teams? We're looking for a Customer Care Supervisor to join a key leadership team and drive a high standard of customer service. This is a hands-on role where you'll be instrumental in...

  • Customer Service Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Brickworks Building Products Full time

    Join to apply for the Customer Service Supervisor role at Brickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Supervisor role at Brickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Service Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Brickworks Building Products Full time

    Join to apply for the Customer Service Supervisor role at Brickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Supervisor role at Brickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Service Supervisor

    5 days ago

    Brisbane, Queensland, Australia White Iga Full time

    **Customer Service Supervisor****Casual (Part Time - Depending on Experience)****Level 3 Adult - $31.58/ph* (Plus Penalties & Superannuation)****Mt Coolum, Sunshine Coast, Queensland****About Us**:White's IGA is an innovative, market leading, independently owned and operated supermarket group based on the Sunshine Coast. Roz and Michael White purchased a...

  • Customer Service Supervisor

    3 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Join to apply for the Customer Service Supervisor role at Brickworks Building Products3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Supervisor role at Brickworks Building ProductsGet AI-powered advice on this job and more exclusive features.We're seeking a passionate and confident Customer Service Supervisor to join our...

  • Customer Service Supervisor

    1 week ago

    Brisbane, Queensland, Australia Quicksilver Group Full time

    Customer Service SupervisorFull Time Great Adventures, Cairns Full Time, including weekend work Hourly rate starting from $30.71 per hour Great Adventures is a leading provider of marine experiences in the Great Barrier Reef.Our team is passionate about delivering exceptional service and unforgettable adventures for our guests.About the role We are seeking...