Broker Support Associate

7 days ago

North Sydney, Australia Shift Full time

**Company Description**:
At Shift, disruption, transformation, and positive change is important to us. We’re resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business.

We’re here to help Australian businesses and want you to be a part of it. As part of the team, you’ll approach new challenges with a clean sheet of paper, reimagine possibilities and deliver results that are 10x better than before.

As one of Australia’s fastest-growing companies, you’ll join a team that has been recognised across the industry.
- AFR’s Fast 100
- Deloitte’s Technology Fast50,
- Smart Company’s Smart50
- Deloitte’s Asia Pacific Technology Fast 500

**Make your mark**

Are you a person with a demonstrated passion for client services and thrives on new challenges in a transformational environment? In this role you will play a critical role in supporting our Brokers sales team by managing our new business pipeline in our Broker channel.

You will be hands-on, take ownership and contribute to improving the customer experience in a fast-paced, high-growth business. In this role, you will have the opportunity to work with a diverse and talented team and will help ensure our Broker expectation are met, managed and delivered upon

**How you will make a difference**
- Support our brokers and their customers as they transact in the Shift ecosystem.
- Actively collaborate with the Credit and Settlements teams to provide an excellent customer experience.
- Be an expert on Shift's products, procedures and values.
- Be a champion of quality assurance and attention to detail, ensuring all of our AML and KYC policies are met.
- Work closely with both our internal and external BDMs teams to support the broker channel.

**Qualifications**:
**Skills that set you apart**
- Financial Service Experience desirable.
- Understanding of Asset Finance & Commercial lending
- Strong attention to detail.
- Excellent interpersonal and communication skills
- A high degree of self-motivation and drive, and willingness to learn

**Additional Information**:
**Our Culture**

You’ll have supportive management helping develop your skills with regular catch ups, career development programs and annual reviews. You’ll have the opportunity to work with a diverse, talented and results-driven team that thrives on new challenges in an innovative and transformational setting.** **We value all employee input, you won’t find politics or egos: just one team, with shared successes and shared learnings.

**The Perks**

At Shift, you’ll get great range of benefits such as:

- Industry leading 26 weeks paid parental leave & 2 weeks partner leave.
- Flexible working, from home and office and get your birthday off
- Diversity is probably something you care about, there are 26 different languages spoken by employees here.
- We have a private prayer room and mothers’ room on site for employees to use.
- If you like keeping active on your way to work or at lunch time, we have excellent end of trip facilities.
- If you don’t have all qualifications/skills but think you would be a great fit
- get in touch. No updated resume? No problem Send us what you have and your LinkedIn profile. All Applications will get a response._

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