Retail Manager

1 week ago

Sydney, Australia POP MART Australia Full time

**Location**:Sydney & Melbourne

**Position summary**

POP MART is crashing in Australia We're now looking for a grounded Retail Manager to contribute to our continuous expansion in Australia.

**What you are up to**
- Own all store Key Performance Indicators (KPIs).
- Monitor and manage team attendance and ensure accountability through coaching and counseling.
- Respond to Customer feedback, resolve issues, and always strive for continuous improvement of the in-store experience.
- Own the store visit operations and appearance checklist.
- Execute high-level in-the-moment coaching and development of your Assistant Manager, Supervisor, and Team/Shift Leads into all-star leaders.
- Participate in ongoing leadership training that will fine-tune your management, accountability, operations, and communications skills.
- Set the tone in your store for a positive attitude and high energy.
- Manage the weekly schedule and payroll budget and determine hiring needs.
- Lead and conduct interviews for prospective new team members.
- Own plan-o-grams and plan and lead merchandising of the store.
- Manage change orders and supply orders including signage and fixtures.

**Requirements**:

- Demonstrate a level of leadership that comes from a minimum 3 years above of retail/consumer sales experiences
- Reliability and flexible availability that may include days, evenings, holidays, and at least one weekend day
- Strong verbal and written communication skills that will inspire and motivate team members at all levels.
- Advanced computer skills including the ability to work with Microsoft Office programs and navigate the online systems.
- Able to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks.
- Fluency in Chinese would be a strong plus.

POP MART is crashing in Australia

We're now looking for these positions to contribute to our continuous expansion in Australia.

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