Support Service Officer

3 days ago

Mitcham, Australia Benetas Full time

**Great working environment in an office based role**:

- **Enjoy weekends off with salary packaging benefits**:

- **Full-time permanent role based in Mitcham VIC**

**What YOU do matters**
- Do YOU have a flair for Aged and Community Care? If so, join our team in
- **Mitcham** as a
- **Service Support Officer**. Your role will focus on achieving optimum client experience outcomes by supporting the regional team in operational functions. The role will also assist in the effective delivery of regional programs and operational systems, whilst providing excellent customer service.

**Key Responsibilities**:

- Complete administrative and operational tasks in a timely and accurate manner to support the operating capacity of the regional team
- Assist in the coordination of office services to ensure the regional team operates effectively and efficiently
- Coordinate office services, regularly reviewing regional administrative tasks and prioritising in collaboration with other team members
- Data entry, invoice and purchase order processing
- Support the delivery of services by maintaining the accuracy and confidentiality of data in the client management system
- Provide reporting on a range of areas to the Regional Operations Team Leader

**To thrive in this role, you will have**:

- Bookkeeping and/or Accounting experience preferred
- Previous reception and administrative background preferred
- TAFE qualifications in Certificate IV or Business Management and/or administration / finance or a related field or equivalent experience desirable
- High level of computer literacy in all MS office programs
- Demonstrable experience in working within a busy team and performing a variety of administration tasks
- Demonstrates good written communication skills in drafting and typing letters and preparing accurate and concise minutes of meetings
- Demonstrates knowledge and experience in office protocol and display strong initiative and excellent time management skills
- Previous experience working in the administrative side of Home Care Packages and service delivery is advantageous
- Previous experience with Invoice processing, purchase orders, data entry, reconciliation or bookeeping would be advantageous

**As a valued employee, your experience matters. Look forward to**:

- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal & entertainment benefits)
- A dedicated L&D team and learning culture putting you in the driver’s seat of your ongoing professional and personal development

**About Benetas**
- Benetas is a leading not for profit organisation dedicated to actively working with older Victorians, their friends and carers, through a range of residential aged care, primary care and in-home services. We care about our people’s health and wellbeing, and are committed to our reputation as a truly great place to work and volunteer. We are a recognised leader in gender equality, having been awarded an Employer of Choice citation since 2006. We are proud to provide an inclusive workplace - with a diverse workforce that is reflective of the client base.

**Keen to join us?

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