Financial Crime Operations Associate

**About Vanguard**

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.

Today, Vanguard is one of the world's largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

**Our team & Opportunity**

As part of the Personal Investor team, the Financial Crime Operations Associate will report to the Manager, Financial Crime Investigations.

The Personal Investor team is responsible for the growth and profitability of the Retail channel, setting the client strategy and priorities, representing the Voice of the Client, and overseeing client interaction points to ensure a consistent and high-quality experience.

You will partner closely with departments across Vanguard to advocate for our clients, provide advice on business risks and opportunities, and make sure Vanguard is in the best position to help investors meet their goals.

**Core Responsibilities**
- Conduct operational activities relevant to the AML/CTF Program and Global Sanctions Policy, including; investigations, enhanced customer due diligence, transaction monitoring, case management, further KYC and discrepancy reviews, escalations to senior management, and regulatory reporting
- Conduct and support proactive intelligence-led financial crime investigations and exposure assessments in line with the team's priorities
- Conduct and support reactive investigations into a broad range of financial crime-related activities that can be referred to the team internally or by external parties
- Identify and propose investigative hypothesises to be considered
- Collating, analysing and visualising both structured and unstructured data from various sources with a view to discovering key information and converting it into actionable intelligence
- Managing multiple investigations and prioritise work accordingly
- Advising the relevant teams on risks which are identified or apparent from the investigations
- Identify and implement continuous improvements across financial crime operations processes

**About you**

If you have an inquisitive mindset, understanding of AML/CTF typologies, have excellent attention to detail, with an ability to work independently and within a team, this role represents an exciting opportunity to display your skillset, be part of a fast-paced, agile team and further enhance your operational financial crime knowledge.

**Skills and Qualifications**
- 2+ years financial services analytical experience, preferably in AML/CTF, or fraud
- Great knowledge of Anti-Money Laundering risk and related control procedures
- Working knowledge of legislative and regulatory requirements in respect of AML/CTF and ECDD
- Certification in AML/CTF e.g., ACAMS, is desirable but not essential
- Strong analytical skills with the ability to work independently in a fast-paced environment
- Well-developed written and oral communication skills with a strong customer focus

**Inclusion Statement**

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

**How We Work**

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.