Trainee Service Advisor

7 days ago

Ringwood, Australia Autopact Full time

**Introduction**:
**Description**:
This opportunity is ideal for a customer-focused Trainee Service Advisor who can deliver an exceptional customer experience. This is a fantastic opportunity and a chance to further your career in the motor industry.

**Responsibilities will include**:

- Provide excellent after sales support to dealership customers in a polite, friendly and professional manner equal to that expected by the manufacturer.
- Book customer service orders using dealership booking system software.
- Build rapport and relationships with existing and potential customers, with the aim of growing and developing service department revenue and dealership products and services.
- Ensure technical repair operations are communicated to customers in a manner which can be easily understood.
- Maintain company reputation and credibility at all times through ethical practices and procedures when dealing with customers.
- Show empathy and work towards mutual resolutions with customers at all times while maintaining an unwavering commitment to policies and procedures.
- Arrange vehicle bookings both inbound and outbound
- Co-ordinate repairs with technical team and client
- A passion for the automotive industry.
- The ability to work cooperatively in a team environment and autonomously.
- A genuine care for external, and internal customers and the ability to de-escalate unhappy customers.
- Be extremely organised with strong time management skills.
- The ability to work in a fast-paced environment.
- Strong computer and literacy skills.
- A high level of personal presentation is a must.
- A manual driver's licence is essential.

**This role offers**:

- Excellent commission and bonus earning potential.
- Friendly culture with experienced and supportive management and many long-term staff.
- You will be joining a national company with a clear and defined career path for those who want to progress to the next level.
- Our staff and their families enjoy access to benefits such as discounts on vehicles, finance and servicing, discounted health insurance and access to our Employee Assistance Program.
- Extra opportunities to earn referral bonuses.
- Please note this is a Monday to Friday role 7:30am to 5:30pm.

Etheridge Ford is part of the Autopact Group, where excellence drives our 29 dealerships along the eastern seaboard, representing 37 of Australia's top vehicle brands.

**Our overarching mission echoes through every interaction**: 'For everyone to Drive Away Happy, every time.' This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.

At Autopact Group diversity is celebrated and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive.

  • Food & Beverage - Trainee

    2 weeks ago

    Ringwood, Australia The Groove Train Eastland Full time

    **Trainee Food & Beverage Attendant** **Ringwood, VIC** (Opposite Ringwood Station | Staff parking available) **Part-Time | 15-20 hours per week | Flexible roster** **Full Training Provided | Certificate III in Hospitality** Are you looking to kickstart your career in hospitality? Join a well-established, nationally recognised hospitality team and get...

  • Trainee Junior Legal Assistant

    2 weeks ago

    Ringwood, Australia Slater and Gordon Full time

    Trainee Junior Legal Assistant (Workers Compensation) What are we looking for? Workers Compensation | Permanent Full Time opportunity | Ringwood We have a fantastic opportunity for a positive, energetic and highly motivated Trainee Junior Legal Assistant to join our Workers Compensation team in Ringwood. This is a permanent full-time position. Our...

  • Trainee Sales Consultant

    2 weeks ago

    Ringwood East, Victoria, Australia Ringwood City Motors Pty Ltd Full time $40,000 - $60,000 per year

    Ringwood City Motors New Vehicle Department - has a position available for a Trainee Sales Consultant to join our sales team.This is a fantastic opportunity to enter the motor vehicle industry and learn how to present & sell both NEW passenger and commercial vehicles.So, if you have a passion to succeed and wish to be rewarded for your hard work, this may...

  • Restaurant Team Member

    2 weeks ago

    Ringwood, Australia Grill'd Full time

    **TEAM MEMBER (TRAINEE)** **About Grill’d** Grill’d is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. We now operate over 170 locally-minded restaurants around the country! We’re looking for awesome people to join our crew at Grill'd Ringwood,...

  • Trainee Community Worker

    2 weeks ago

    Ringwood, Victoria, Australia Ternary Full time $40,000 - $60,000 per year

    Are you interested in a career with the elderly in a Community setting (their homes)? This may be the opportunity for youFull on-the-job training is availableBe paid to study your Certificate III in Individual Support (Aged Care)With no experience requiredPart-time (3 + days a week) positions are available.Shifts are available Monday to Friday, between...

  • Customer Service Advisor

    2 weeks ago

    Ringwood, Australia A1 Motorcycles Full time

    **Job title** _Customer Service Advisor_ **Reports to** _General Manager_ **Job purpose** - To ensure that every Customer interaction across the Service Environment results with the Customer being provided an exceptional customer experience. - Ensure that all Service Centre targets are met - Establish effective working relationships with all internal...

  • Trainee / Junior Legal Assistant Workers

    4 days ago

    Ringwood, Australia Slater and Gordon Full time

    Junior Legal Assistant | Work + Road Slater + Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time...

  • Sales Advisor

    7 days ago

    Ringwood, Australia Club Demonstration Services Australia Full time

    **About us** We are **Club Demonstration Services (CDS).** We are the preferred in-house product demonstration service provider to Costco (think: Costco Samples). **Position Description** - **We are seeking Sales Advisors /Product Demonstrator's to work with CDSA for Costco,Ringwood (VIC)**_ As a Sales Advisor, you will be responsible for generating brand...

  • Sales Advisor

    2 weeks ago

    Ringwood, Australia Club Demonstration Services Australia Full time

    **About Us** We are Club Demonstration Services (CDS). We are the preferred in-house product demonstration service provider to Costco (think: Costco samples). Our teams market our client's products through special events and product demonstrations, influence purchase decisions and drive sales. We are looking for Casual Sales Advisors with a passion for...

  • Personal Banking Advisor

    7 days ago

    Ringwood, Australia Westpac Group Full time

    Join our strong team of bankers at our Eastland branch! - Permanent Full-time! - Great employee benefits and discounts! **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of a...