General Manager Bar, Lounge

2 weeks ago

Southbank, Australia Crown Resorts Full time

**Company Description**:
**BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**Role Summary**: As a member of the Crown Melbourne Food & Beverage (F&B) senior leadership team, the General Manager - Bars, Nightlife & Lounges is responsible for defining and leading the strategic direction and operations of all Bars & Lounges. This role is accountable for meeting financial, service excellence, compliance, and people objectives. The GM will actively support and contribute to the broader Crown and F&B strategy, ensuring this translates into short
- and medium-term direction.

**Key Responsibilities**:

- Drive the successful execution of initiatives to achieve profitability and growth in line with the strategic plan for the F&B business unit.
- Focus relentlessly on customer service, including the delivery of key opportunities to build the customer base.
- Lead and develop a positive culture at all levels that reflects Crown’s purpose and values, focusing on improved employee engagement.
- Manage an efficient and effective operation, identifying areas of strategic growth and business development opportunities.
- Implement best practices across our Bars & Lounges group-wide.

**Key Requirements**:

- Extensive senior leadership experience in the hospitality industry.
- Experience in strategy development and implementation.
- Proven track record of success in leading large-scale Food and Beverage operations.
- Tertiary education preferably in hospitality management or a business-related discipline.
- Demonstrated ability to negotiate and influence a diverse range of stakeholders.

**Additional Information**:
**Applications close Wednesday 5th March 2025**

**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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