Product Manager, Issuing

**Job Description** Our client’s success is our success. And you make it happen**

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.

We are a listed public company (ASX:CCL) and one of five licensed banks in Australia with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.

**We are looking for a Product Manager, Issuing to join our Digital Enablement team.**

The Issuing Domain at Cuscal is on an exciting transformation journey, including significant upgrades for our clients who use Cuscal for Issuing payments, providing them innovative digitally enabled Issuing solutions.

The role of the Product Manager is to define the vision, positioning, and objectives of the Product as well as manage the product performance and client relationships, in alignment with our transformation strategy. Encompassing the accountability for this role will include; assessing the market and the product competitiveness by managing and owning the full P&L.

**About the Role**:

- Own the end-to-end Product Management and Product Roadmap of our Digital Enablement squad.
- Evaluate product competitiveness to enhance business impact and product profitability.
- Resolve product-related issues and foster positive client relationships.
- Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients.
- Monitor projects to provide recommendations and solutions in line with product roadmaps
- Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.
- Be responsible for representing Cuscal’s interests in relevant Industry working groups and forums.
- Stay up to date on industry trends and new developments in payments technology to help improve payment processing efficiency.
- Interrogate transaction trends and gather relevant insights and opportunities for Clients Issuing products.

**About You**:

- At least 3 years’ experience in product management in the financial services industry, with experience in Issuing and Card Management Systems highly regarded.
- Experience in development and execution of product management tactics for complex products
- Demonstrated experience in product development/enhancement of business cases for B2B Partners and clients

**Join us at the forefront of payments**

**Why Cuscal?**

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

**Next Step**

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.
- Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms._