Product Manager, Issuing

Work-life balance in a hybrid work environment
- Competitive remuneration with a range of lifestyle and wellbeing benefits
- Inclusive culture with open communication, teamwork, and shared commitment

**Our client’s success is our success. And you make it happen**
***
**Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP (New Payment Platform), buy now, pay later, and open banking.**

**Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch itoften, in months, not years.**

**We are looking for a Product Manager to join our Issuing team for a 6 Month opportunity.**
Issuing is one of our largest pieces of infrastructure at Cuscal. The Issuing Domain at Cuscal is on an exciting transformation journey, including significant upgrades for our clients who use Cuscal for Issuing payments.

The role of the Product Manager is to define the vision, positioning, and objectives of the Product as well as manage the product performance and client relationships, in alignment with our transformation strategy. Encompassing the accountability for this role will include; assessing the market and the product competitiveness as well as delivering to the financial performance of the product, by managing and owning the full P&L.

**About the Role**:

- Manage the integration of new product development or product change into existing processes.
- Evaluate product competitiveness to enhance business impact and product profitability.
- Resolve product-related issues and foster positive client relationships.
- Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients.
- Monitor projects to provide recommendations and solutions in line with product roadmaps.
- Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.
- Ensure product and training materials are up to date and accurate.
- Be responsible for representing Cuscal’s interests in relevant Industry working groups and forums.
- Stay up to date on industry trends and new developments in payments technology to help improve payment processing efficiency.
- Interrogate transaction trends and gather relevant insights and opportunities for Clients Issuing products.

**About You**:

- At least 3 years’ experience in product management in the financial services industry, with experience in Issuing and Card Management Systems highly regarded.
- Experience in development and execution of product management tactics for complex products
- Demonstrated experience in product development/enhancement of business cases for B2B Partners and clients
- Domain experience in payments issuing, switching, settlements and/or disputes is highly regarded

**Join us at the forefront of payments**

**Why Cuscal?**
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

**Next Step