Meetings & Events Accounts Manager

2 weeks ago

Sydney, Australia Club Med Australia & NZ Full time

The Club Med Pacific Team are looking for a motivated and passionate Meetings & Events Account manager to join their dynamic Sydney office

Purpose of the position:
To contribute to the overall business of Meetings & Events in ensuring a seamless process from start to finish in all areas of the business including administration, proposals, successful execution of all events and exceptional customer service.

**Responsibilities**:

- Responsible to be accountable and knowledgeable for all areas of the business.
- Responsible to achieve and contribute to M&E sales targets.
- Responding to briefs, proposals, managing all bookings, reports, accounting, and logistics
- Responsible for actively promoting Meeting & Events to all channels of the industry.
- Managing expectations, time frames and delivering exceptional customer service

Knowledge: General knowledge of meetings & events, travel & tourism market (networks, specificities), Club Med knowledge of the services and products a plus, Salesforce, NA (Club Med booking system) understanding of sales conditions and trends.

**Skills**:

- Excellent written, interpersonal & communication skills
- Planning ability, project management, time management
- Enthusiastic, diligent and professional all-rounder
- Polite, friendly and diplomatic manner
- Great negotiation & analytical skills
- Ability to take decisions effectively and provide commercial direction
- Proven record on account managers and excelling in customer satisfaction
- Ability to generate ideas, prioritise and manager several different tasks at once.

Technical skills: Good level in: Microsoft Office including PowerPoint and Excel, Salesforce
Languages: English

About Club Med & Why you’ll love working with us:
Starting from humble beginnings post-WWII as a not-for-profit organisation, Club Med provided hope and happiness through carefree holidays in a time when people needed it most.

Fast forward 70 years, and today we have over 70 resorts in the most beautiful destinations around the world. Although a lot has changed since the first huts on the beach, our core values remain the same, and we’re committed to providing people with a holiday they will forever remember.

Our core company values of Kindness, Multiculturality, Pioneering Attitude, Freedom, and Responsibility, underpin everything we do. We work openly, fairly, and passionately, celebrating our successes and encouraging each other along the way.

Our benefits include:

- Up to 3 weeks FOC (Free of Charge) in a choice of our 70 + resorts worldwide, after 12 months of service
- 4 weeks of annual leave + 17.5% loading
- Quarterly wellness afternoons
- Quarterly social club events
- Flexible working policy (3 days per week in the office Tuesday-Thursday, Monday & Friday are flexible WFH)
- Opportunities for personal growth and development

+ Annual Salary $75-85K + 11% Superannuation

Sound like you?

Applications open 18th October to 18th November ONLY

**Experience**:

- Meetings & Events: 3 years (required)

Work Authorisation:

- Australia (required)

**Location**:

- Sydney, NSW 2000 (required)

Work Location: Hybrid remote in Sydney, NSW 2000

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