Recovery & Rtw Specialist

19 hours ago

Geelong, Australia WorkSafe Full time

**Overview**:
**Work type**:Full time

**Salary**:Salary not specified

**Grade**:See Advertisement

**Occupation**: Other

**Location**: Geelong

**Reference**: VG/4463

As a Recovery and RTW Specialist, you will use your specialist skills and expertise in the field of personal injury management to provide guidance, support and development to the Claims & Recovery Support division to promote appropriate recovery and return to work outcomes relating to the injured workers supported by our division. In this position you will also enjoy the opportunity to be a leader in evolving pieces of work involving change and learn new systems.
- $133,944.00 per annum + superannuation
- Full Time, Fixed Term (Until 28th February 2026)
- Geelong based (hybrid working model - 3 days per week in office)

**About the role**

The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is transforming how we provide support and service to injured workers to improve the outcomes they achieve. As part of this, we are helping shape and execute on key strategic priorities for RTW Victoria through pilots, innovation and key strategic programs of work.

As a Recovery and RTW Specialist, you will use your specialist skills and expertise in the field of personal injury management to provide guidance, support and development to the Claims & Recovery Support division to promote appropriate recovery and return to work outcomes relating to the injured workers supported by our division.

**Key Responsibilities**
- Proactively coach, mentor and share expertise, in particular with Recovery and Support Advisors, Coordinators and Officers, to build and develop recovery and return to work knowledge within the CaRS Division
- Collaborating with Recovery & Support Advisor, Coordinators and Officers and treating health professionals to ensure an injured worker is provided with evidence-based, best practice treatment and rehabilitation advice as it relates to their workplace injury or illness
- Use your expertise to identify opportunities to develop, modify and review recovery and return to work claims processes, procedures, standards and guidelines

**About you**

You are a team player with demonstrated experience in either personal injury, disability or health industry, paired with experience in claims and facilitating improved outcomes for clients. You have a strong understanding of how to build rapport and develop recovery plan's with injured workers and their support networks, and highly developed skills in coaching, influencing and relationship building.

You will play a critical role in providing advice and building the capability of our Recovery and Support Advisors and Coordinators.

Additionally, you will possess the following skills and experience:

- Experience supporting people who have complex needs
- Knowledge and understanding of injury management and rehabilitation in a compensable setting
- High level of professional resilience
- A growth mindset, open to coaching and developmental feedback
- Capability to develop and support continuous improvement initiatives
- Effective and influential communication skills

**Qualifications**

A degree or tertiary qualification in an Allied Health field e.g. (Occupational Therapy / Nursing / Physiotherapy / Rehabilitation Counselling) is desirable

Applications close Friday 20 June 2025 at 11.59PM

Posted 06 June 2025

  • Recovery & Rtw Specialist

    19 hours ago

    Geelong, Australia WorkSafe Victoria Full time

    $133,944.00 per annum + superannuation - Full Time, Fixed Term (Until 28th February 2026) - Geelong based (hybrid working model - 3 days per week in office) **About the role** The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is transforming how...

  • Team Leader

    1 week ago

    Geelong, Australia WorkSafe Victoria Full time

    $148,113.00 per annum + superannuation - Full Time, Fixed Term (Until 30th June 2026) - Wadawurrung/Geelong based role (hybrid work from home - 3 days a week in office) About the role **The Claims and Recovery Support Division (CaRS) is focused on supporting the recovery and return to work of injured workers. CaRS is transforming how support and services...

  • Rrtw Specialist

    3 days ago

    Geelong, Australia WorkSafe Victoria Full time

    **$133,944.00 per annum + 12% superannuation**: - **Full time, ongoing opportunity**: - **Geelong based (hybrid working model - 3 days per week in office)** **About the role** The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is transforming how...

  • Recovery & Support Payment Processor

    19 hours ago

    Geelong, Australia WorkSafe Victoria Full time

    **$73,742.00 per annum + superannuation**: - **Full Time, Fixed Term (Until 28th February 2026)**: - **Geelong based (hybrid working model - 3 days per week in office)** **About the role** The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is...

  • Recovery & Support Payment Processor

    19 hours ago

    Geelong, Australia WorkSafe Full time

    **Overview**: **Work type**:Full time **Salary**:Salary not specified **Grade**:See Advertisement **Occupation**: Accounting **Location**: Geelong **Reference**: VG/4466 The Recovery & Support Payments Processor is a member of the Claims Support team within the CaRS Division. The Recovery & Support Payments Processor is responsible for ensuring that...

  • Recovery & Support Administrator

    19 hours ago

    Geelong, Australia WorkSafe Victoria Full time

    $73,742.00 per annum + superannuation - Full Time, Fixed Term (Until 28th February 2026) - Geelong based (hybrid working model - 3 days per week in office) **About the role** The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is transforming how we...

  • Recovery & Support Administrator

    19 hours ago

    Geelong, Australia WorkSafe Full time

    **Overview**: **Work type**:Full time **Salary**:Salary not specified **Grade**:See Advertisement **Occupation**: Administration/Secretarial **Location**: Geelong **Reference**: VG/4465 The Recovery and Support Administrator is a member of the Claims Support team within the CaRS Division. This role is responsible for ensuring that every worker with...

  • Claims Technical Specialist

    19 hours ago

    Geelong, Australia WorkSafe Full time

    **Overview**: **Work type**:Full time **Salary**:Salary not specified **Grade**:See Advertisement **Occupation**: Other **Location**: Geelong **Reference**: VG/4464 As a Claims Technical Specialist you will provide expertise across the Claims and Recovery Support division to proactively provide highly specialised technical information and advice,...

  • Claims Technical Specialist

    19 hours ago

    Geelong, Australia WorkSafe Victoria Full time

    $133,944.00 per annum + superannuation - Full Time, Fixed Term (Until 28th February 2026) - Geelong based (hybrid working model - 3 days per week in office) **About the role** The Claims and Recovery Support (CaRS) division has been created within WorkSafe to focus on supporting the recovery and return to work of injured workers. CaRS is transforming how...

  • Return to Work Specialist

    1 week ago

    Geelong, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...