Store Manager

1 day ago

Castle Hill, Australia Boori Australia Full time

**Market leading brand in Nursery and Kids Furniture, expanding into general lifestyle furniture**

**Castle Hill HomeCo**

**Salary + Superannuation + Incentive Program + Free on-site parking**

**Company Overview**:
Boori is a 30 year old Australian global furniture company. We are dynamic and dedicated to providing exceptional products and services to our valued customers. We pride ourselves on delivering unparalleled customer experiences and maintaining a vibrant, inviting atmosphere in our store. We are seeking a motivated and experienced Store Manager to lead our Castle Hill store team in delivering exceptional customer experiences and drive business growth.

**Job Summary**:
As the manager for the Boori Castle Hill Store, you will be responsible for the overall management and performance of the store. Your role will involve overseeing daily operations, leading a diverse team, driving sales, and fostering a customer-centric environment.

**Job responsibilities**:
Your primary responsibilities will include:
**Rostering**:Ensure the store is properly staffed for effective operation for all centre opening hours.

**Team Development**:Train and mentor staff to achieve individual and team performance targets while creating a positive work environment.

**Customer Engagement**: Greeting customers warmly, assisting them with product inquiries, and providing personalized recommendations to meet their needs.
**Sales Generation**: Actively promoting products, upselling, and cross-selling to maximise sales opportunities.
**Visual Merchandising**: Ensuring the store is well-presented at all times by maintaining visual standards, organizing displays, and restocking merchandise.
**Point of Sale Operations**: Processing transactions accurately, handling cash, credit card transactions, and maintaining a tidy and organized checkout area.
**Stock Management**: Monitoring inventory levels, replenishing stock on the shop floor, and participating in stocktaking activities as required.
**Adherence to Policies**: Following company policies and procedures regarding safety, security, and operational guidelines.

**Required Skills**:

- Previous experience in managing a store including rostering (minimum 2 years).
- Actively drive, lead and shape a sales focused culture through performance management, sales leadership, communication, reward & recognition.
- Proven track record of achieving sales targets and providing exceptional customer service.
- Experience in using a Point of Sales (POS) system. Experience with Shopify will be highly regarded.
- Excellent communication and interpersonal skills, ensuring a consistently positive store and experience for our customers.
- Cash Handling experience.
- Flexibility to work weekends, holidays, and extended hours as needed.

**Desired Skills**:

- Ability to build (or learn to) and move furniture up to 25kgs.
- Experience in nursery or furniture retail is highly regarded.
- Knowledge of furniture and interior design trends is a plus.

If you're ready to join our vibrant team and contribute to delivering exceptional retail experiences, please submit your resume and a brief cover letter outlining why you'd be a great fit for the Store Manager role.

Pay: $70,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Rotating roster
- Weekend availability

Supplementary Pay:

- Commission
- Performance bonus

**Experience**:

- Retail sales: 1 year (required)
- Retail management: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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