Customer Service Warehouse Support

4 days ago

Carole Park, Australia Plastic Solutions Australia Full time

Plastic Solutions Australia (PSA) is dedicated to providing outstanding products and services to the building and construction industry.

We are currently seeking a highly motivated and friendly **Customer Service Warehouse Support** to join our dynamic team

In this role, you will bridge the gap between our warehouse operations and customer relations, ensuring that our clients receive timely assistance and that our warehouse runs smoothly. If you pride yourself on your excellent communication skills and enjoy helping others, this could be the perfect opportunity for you

**Requirements**:

- Assist customers with inquiries regarding products, orders, and services, ensuring a positive customer experience.
- Coordinate with warehouse staff to prepare and process customer orders accurately and efficiently.
- Help maintain inventory levels and assist in stock management activities, including receiving and organizing goods.
- Handle returns and exchanges in accordance with company policies while maintaining a friendly demeanor.
- Ensure the warehouse is organized and that products are stored safely and conveniently.
- Proactively communicate with customers about their orders, providing updates and following up as needed.
- Previous experience in customer service or warehouse support is advantageous.
- Strong communication and interpersonal skills, with the ability to work effectively in a team.
- Basic understanding of warehouse operations and inventory management.
- Willingness to learn and adapt to a fast-paced environment.
- Attention to detail and a commitment to delivering a high level of service.

**Benefits**

If successful in this role, you will be joining a Company that continues to experience rapid growth.

We support and encourage ongoing training to develop your knowledge and technical ability to provide superior service to our customers.

Excellent People and Culture environment with regular work functions and celebrations.

Be rewarded for great work
- PSA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

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