Salesforce Functional Consultant

About Capgemini

Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.
Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,300 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects.

**Let's talk about the team**:
Our Digital Customer Experience (DCX) team partner with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering thought leading transformational solutions. We're also a Salesforce global strategic partner, one of the largest Salesforce partners in Australia, a leader in the Gartner magic quadrant for CRM and have received numerous Salesforce Innovation Awards.
Within our Salesforce team we are continually driving customer value, by leveraging the power of the World's #1 Digital Platform. Our focus areas are Multi Cloud, Digital Agility and Enterprise Integration and Deployment.

**Let's talk about the role and responsibilities**:
As a Salesforce Functional Consultant (Senior Consultant/Manager), you will work alongside a team of like-minded individuals within the Salesforce community and partner closely with our clients on a wide variety of collaborative and innovative engagements. In this role you'll be:

- Designing and creating Salesforce solutions for high profile clients.
- Leading workshops and running requirement gathering sessions to determine client needs and provide solutions.
- Liaising between stakeholders and the technical team - firstly requirement gathering and facilitating workshops, then translating this information into technical requirements for the team to solution in line with client requirements.
- Developing business relationships to drive opportunities with our clients and cross service line.

**Let's talk about your capability and experience**:
We're looking for individuals who love being challenged and can build lasting relationships with clients. Ideally you will have expertise in most of the following areas:

- A background in business analysis and/or project management
- Excellent communications skills to liaise with all levels of stakeholders regarding Salesforce capabilities
- Proven experience in facilitating requirements gathering workshops
- At least 2 to 5 years' experience in a similar functional consultant role.
- Work with the team to design and present your solutions to key client stakeholders
- Develop and maintain relationships with key stakeholders
- Sound technical knowledge and understanding of the Salesforce platform
- Problem solver to help propose enterprise-wide solutions
- Australian PR or Citizens preferred.

Let's talk about what's in it for you

We believe technology is about more than business transformation - it's also about building a more sustainable, inclusive future. This starts with our people, working with you to get the future you want. We invite everyone to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our staff-led community groups, we are committed to being active allies for everyone. We also aim to build an environment where you can thrive at work and at home. We champion remote working - even though you'll want to check out our beautiful offices - and are in the process of making ‘truly flexible' working arrangements the day-to-day reality for our people. In addition, we strive to ensure your growth and learning experience is unique with access to leading learning platforms, external certifications and opportunities to grow and learn the way you want. Finally, we offer opportunities to use your skills to help society address the impact of the digital and automation revolution, and we're ruthlessly focused on sustainability for our clients and our business - committing to becoming a net zero business by 2030.
Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory and regulatory requirements.
GetTheFutureYouWant - Come join us, bring your whole self