Customer Experience Superstars

2 weeks ago

Brisbane, Australia Scape Full time

**WHO WE ARE?**

Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

**THE IDEAL CANDIDATE**

We are seeking passionate and inspired Customer Experience superstars to join a team of legends as they deliver high-quality service to Scape residents in Brisbane CBD.

Love variety in your role? This position offers no two days the same as you deliver quality service to ensure residents' stay at Scape is one to remember.

As the successful Customer Experience superstar, you will act as the first point of contact and be directly responsible for the provision of front-of-house engagement, support and administrative services to all residents, stakeholders, and visitors to the asset in which they are based.

The role of Customer Experience requires:

- Exceptional face-to-face customer service/operations experience
- Strong written and verbal communication skills;
- Excellent organisational skills, with the ability to manage competing priorities, without compromising accuracy and customer service;
- Computer literacy, with proficiency in Microsoft Office suite and experience of Accommodation or Customer Management Software; and
- Exceptional customer service including conflict resolution skills

**PERKS & BENEFITS**

At Scape, we are all about creating and sharing the good vibes. Below are just some of the scape-tastic perks of joining our team:

- A day off to celebrate your birthday, however you want
- A recharge day (known affectionately as a Bueller Day)
- ‘Escapes’ - stay at any of our buildings in any state for up to 5 nights free of charge
- Referral bonuses
- EAP, Sonder & Duress support

**THE FINE PRINT**
- At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated._

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole.

**No agencies please.**

Video

  • Customer Service Superstar

    1 week ago

    Brisbane, Australia Hospitality Superstore Full time

    **Full time**: ::::::::::: **Our Company**: Hospitality Superstore is a family-owned & operated business with 20+ employees with a reputation in the hospitality industry for providing quality products and amazing service. We offer the broadest selection of kitchenware, glassware, dinnerware, commercial equipment & consumables to many different sectors within...

  • Customer Service Superstar

    2 weeks ago

    Brisbane, Australia Hospitality Superstore Full time

    Hospitality Superstore Brisbane CBD & Inner Suburbs Administration & Office Support Client & Sales Administration **Full time**: **Our Company**: Hospitality Superstore is a family-owned & operated business with 20+ employees with a reputation in the hospitality industry for providing quality products and amazing service. We offer the broadest selection...

  • Customer Service Superstar

    2 weeks ago

    Brisbane, Australia Hospitality Superstore Full time

    Hospitality Superstore Brisbane CBD & Inner Suburbs Administration & Office Support Client & Sales Administration **Full time**: **Our Company**: Hospitality Superstore is a family-owned & operated business with 20+ employees with a reputation in the hospitality industry for providing quality products and amazing service. We offer the broadest selection...

  • Customer Experience Expert

    3 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time

    Are you passionate about delivering exceptional customer experiences? We are seeking a Customer Service Superstar to join our dynamic team on the Gold Coast and Northern NSW.About the Role:As a key member of our retail team, you will be responsible for providing outstanding customer service with a positive attitudeProviding exceptional customer service with...

  • Customer Experience

    2 weeks ago

    Brisbane, Australia Scape Full time

    **WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a...

  • Ao2 Customer Experience Officers

    2 weeks ago

    Brisbane Central Business District, Australia Empire Careers Full time

    Location : Brisbane CBD Job Type : Fixed Term/ Temp Job Salary : Negotiable Looking for Customer Service Superstars! | Ongoing Temp | Start ASAP | 3 days per week | After hours starting from 2pm | Contact Centre | $35 p/h **The client**: Our client is one of the largest providers of professional training within Brisbane. Their structure and delivery...

  • Brisbane Babysitting Superstars Wanted

    2 weeks ago

    Brisbane, Australia Coastal Babysitters Full time

    Coastal Babysitters are looking for superstar babysitters to immediately join their expanding Brisbane team. **What's In It For You?**: - A chance to be part of a well established company with a great reputation - Be part of a fun and dynamic team - Flexible schedule - Meet lovely families **If you have**: - A love and passion for working with kids - Blue...

  • Brisbane Babysitting Superstars Wanted

    2 weeks ago

    Brisbane, Australia Coastal Babysitters Full time

    Coastal Babysitters are looking for superstar babysitters to immediately join their expanding team. We are especially interested in speaking to sitter in Northern Brisbane. **What's In It For You?**: - A chance to be part of a well established company with a great reputation - Be part of a fun and dynamic team - Flexible schedule - Meet lovely...

  • After Hours Customer Service Officer

    6 days ago

    Brisbane, Australia Empire Careers Full time

    Contact Name : Amie Luong Contact Phone : 07 3231 1211 Location : Brisbane Job Type : Fixed Term/ Temp Job Salary : $0 - $35.04 per hour **I am seeking for Customer Service Superstars!** **Are you looking for part-time work while studying? If you are, then this role is for you!** **This is a great opportunity for you to keep...

  • Customer Service Representative

    13 hours ago

    Brisbane, Australia Stramit Full time

    Welcome to Stramit! We are so glad you are taking the time to understand more about this opportunity we currently have and why we think you should come and work with us! Simply put (Although we are far from simple!) Stramit is one of Australia’s leading manufacturers and suppliers of roll formed steel building products. We have 16 sites across Australia,...