Procurement Leader

**Procurement Leader - Claims**

**Permanent role/Flexible location - Sydney/Melbourne/Brisbane**

**About the role**:
The role exists to deliver procurement category management to the Suncorp Line of Business. This includes full lifecycle management for each relevant procurement category within Insurance Claims and involves deep supply chain, brand understanding, market intelligence, sourcing, supplier development (including innovation and governance), leakage monitoring, demand/consumption management and advice.

**More specifically, you will**:
**Maintenance of Suppliers and Contracts**

**The role is responsible for using, and making improvements to, systems that**:

- Develop category management strategies for the relevant categories within Suncorp Claims
- Manage contract terms and tenure
- Manage risk across the supplier base (contractual, expiries, renewals, escalations etc.)
- Contribute to achieving Claims Category benefits save targets
- Manage supplier performance including SLA’s, governance and other contract deliverables
- Execute extensions, variations and terminations of legal instruments that meet stakeholders’ business needs
- Monitor leakage indicators and propose viable solutions to category owners and business owners
- Map and identify opportunities to improve demand management
- Resolve supplier disputes that have been escalated by the business unit or are of a systematic or strategic nature
- Develop strategies to transition cash settlement to supplier fulfillment
- Design and implement sourcing solutions, including design and execution of commercial instruments such as contracts that meet all agreed business needs including SLAs

**New Work**

**The role is responsible for using, and making improvements to, systems that**:

- Gather appropriate market and industry intelligence about relevant spend categories across Claims
- Assess available intelligence, identify and propose new supplier/category management and/or sourcing opportunities for the most important categories including Motor, Property and Personal Injury.
- Develop and propose procurement solutions (e.g. alternative commercial models) for the resolution of business needs including reduction in Average Claims Cost (ACS)
- Develop procurement programs of work for relevant categories so that resourcing plans for affected GP areas can be implemented
- Develop strong collaborative supplier relationships which produce additional value for Suncorp
- Understand supplier and business processes and advise on optimising processes
- Assess all new sourcing work to determine the relevant roles for relevant business units and Procurement. This will involve an assessment of complexity, existing intellectual property, risk and other factors and relative ownership
- Initiate, progress, deliver, execute and/or finalise initiatives, projects, tasks or work to optimise the outcome for Suncorp whilst collaborating with internal and external stakeholders and meeting the needs of Suncorp’s customer
- Report on relevant key activities for the Department

**About you**:

- Tertiary education is highly desirable, with a Procurement & Supply Chain focus or an Information Technology, Business or Commerce related degree. Mandatory
- Experienced procurement professional with 8 + years’ experience in procurement. Mandatory
- Experience in Claims Procurement 2+ years. Desired
- Experience in managing a team 2+ years. Desired
- Experience in large organisations with complex environments. Mandatory
- Experience in a centralised procurement/commercial environment providing services to a broad customer base. Mandatory
- Experienced in achieving and being accountable for tangible commercial results. Mandatory
- Experience in delivering quality outputs within tight timeframes within a standardised project management framework. Mandatory
- Experience in working with others in a (preferably commercial) strategy setting role. Mandatory

**Key Competencies**:
**Procurement (Advanced)**
- Experience across various procurement activities including vendor management and preferably strategic sourcing (goods and services)
- Strong negotiation skills demonstrated across a range of supplier, commercial and internal stakeholder management contexts
- Experience in claims procurement

**Analytics (Intermediate)**
- Analytical business skills
- Ability to analyse claim procurement spend including ACS, cash settlement and events
- Displays financial / commercial acumen and seasoned business judgment
- Demonstrate experience in understanding and extracting benefits out of value chains
- Exhibit value chain analysis knowledge to assist the business meet their objectives

**General Business (Advanced)**
- Verbal and written communication skills - including communications to Senior Leadership Team (SLT) level as required
- Time management skills and ability to manage a number of concurrent tasks with differing timelines and deliverables
- Ability to cope with pressure, pr