Fraud Analyst

Rabobank Australia & New Zealand Group is a part of the international Rabobank Group, the world’s leading specialist in food and agribusiness banking. We are structured as a cooperative. Our purpose is clear: we enable our clients to feed the world sustainably. True to our cooperative origins, our focus lies with our clients and our employees, not shareholders, so we always put people first. We are committed to the benefits of a diverse and inclusive workplace, flexible work practices and innovation. Our great working conditions, broad training programs and the opportunity to work together for the greater good are reasons why our employees love working with Rabobank.

Rabobank is expanding the Fraud Detection and Response team with 2 new Fraud Analyst role openings in Sydney. The Fraud Detection and Response team work a hybrid mix of in the office and at home. Reporting to the Team Leader, Fraud Detection and Response, the team is responsible for managing fraud losses by ensuring fraud scenarios and rules are optimised, transaction data is analysed to identify potentially fraudulent activity and fraud investigated and managed appropriately and effectively.

**What will keep you busy**:

- Investigating and responding to scam incidents
- Developing and managing scenarios to ensure effective rules are in place to detect fraudulent activity
- Investigating fraud alerts generated and other external fraud events
- Escalating complex cases to Line 2 Financial Economic Crime (FEC) Compliance team as required
- Analysing relevant data to identify potentially fraudulent transactions or behaviour and emerging threats or trends that may be useful to the Bank to mitigate fraud risk
- Delivering insights through input to investigative reports and updates into Group reporting
- Performing post investigation activities, including loss assessments and recoveries, and analyse incident and investigation activities to identify enhancements
- Documenting end to end processes into comprehensive team procedures

**What you will bring to the role**:

- Minimum of 2 years’ experience in a similar role within fraud operations/risk management
- Exposure to fraud alert management
- Experience in investigations and recoveries
- investigative and analytical skills
- Keen attention to detail and thorough, logical thinking
- Knowledge and experience of ThreatMetrix or similar tool highly regarded
- Ability to make sound judgements based on data and take responsibility for decisions made
- Good interpersonal and communication skills
- Note that this role is required to provide out of hours “on call” support to our clients during evening and weekends. _

**What we're proud to offer you**:

- 2 Wellbeing days
- Rabobank values the development of its people, and has a great Education Assistance Program to assist with professional development
- An inclusive Parental Leave policy
- We provide an incentive for eligible employees to receive 1 extra week Annual Leave. With an option to also purchase another 2 weeks Annual Leave
- Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, Temporary & Permanent Disability (TPD) and Income Protection Insurance
- As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners

Rabobank is committed to diversity and inclusion and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (inclusive of all genders), gender expression, sexual orientation, religion, disability, age or other diversity characteristics not mentioned.
- Please note, due to the holiday period 23 December to 9 January there may be a delay in response. Thank you for your patience_