Assistant Manager
1 week ago
**Introduction**:
Red Rooster is Australia’s first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community - we are here to satisfy Australia’s chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers’ faces. And that’s where you come in.
**Description**:
**Responsibilities**:
- Oversee day-to-day operations to ensure the smooth functioning of the site.
- Manage and motivate the team to achieve operational efficiency and high-quality service standards.
- Monitor inventory levels, order supplies, and manage stock rotation to minimize wastage.
**Team Leadership**:
- Train, mentor, and develop team members to enhance their skills and foster a positive working environment.
- Delegate tasks effectively and ensure that team members are aligned with company policies and procedures.
- Foster a customer-focused culture by encouraging excellent service and responsiveness.
**Customer Service**:
- Uphold Red Rooster's commitment to delivering exceptional customer service.
- Address customer concerns promptly and ensure a positive dining experience for all patrons.
- Continuously seek opportunities to enhance customer satisfaction and loyalty.
**Financial Management**:
- Assist in managing the budget and financial performance of the restaurant.
- Implement cost-control measures while maintaining high-quality standards.
- Contribute to revenue growth through effective sales strategies and promotions.
**Skills and Experiences**:
**Requirements**:
- Proven experience in a supervisory or assistant management role within the food industry.
- Strong leadership and communication skills.
- Exceptional organizational and time-management abilities.
- Knowledge of food safety regulations and hygiene standards.
- Ability to work in a fast-paced environment and handle pressure.
- Flexibility in working hours, including weekends and evenings.
- A passion for delivering outstanding customer service.
**Benefits**:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and advancement within the company
- Supportive and collaborative team environment.
If you are a self-motivated, results-driven individual with a passion for the food industry and a proven track record in management, we want to hear from you Join the Red Rooster team at Brisbane Airport and be a part of our commitment to delivering delicious food and exceptional service.
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