Policy and Risk Governance Officer

Flexible - a mix of working in central office/residences, and working from home
- Permanent full-time role
- Work in an organisation you can make a difference

As a leading aged care provider, BlueCross offers a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. We promote dignity, respect, choice, integrity, independence and engagement for all consumers and staff. We believe our staff are our most important resource - they engage with our clients, day in, day out, to ensure a superior level of care for everyone, including Residential Care, Respite Care, Home Care and other support services.

This position is responsible for supporting the development and maintenance of the governance, audit, risk and compliance monitoring functions of the Clinical Governance, Risk and Innovation (CGRI) program of work.

This is an exciting opportunity to work within a dynamic team supporting compliance with the aged care reforms agenda. Also an ideal opportunity to further develop your knowledge and extend your experience in governance, compliance, and risk processes.

**Responsibilities**:

- Monitoring and maintenance of the organisation’s legislative compliance register in collaboration with directorate key contacts/compliance officers
- In partnership with key stakeholders, coordinate the development and review of policies and procedures to ensure compliance and currency in light of legislative and regulatory requirements
- Undertake qualitative analysis and prepare written reports in support of the governance, audit, risk and compliance functions lead by the CGRI team
- Undertake research and policy development work, including but not limited to, process improvement mapping, developing business cases, reviewing and analysing best available evidence to inform best practice and policy
- Promotion of consumer focused and innovative initiatives to enhance the delivery of care services for our residents and clients

**We are looking for someone with**:

- Demonstrated experience supporting risk, legislative compliance, and audit functions in the aged care, health or care related industry
- Comprehensive understanding of quality and risk management systems including identifying and managing risks, incident investigation, analysis and corrective actions/internal controls
- Demonstrated experience in the development and review of policies and procedures to meet legislative requirements and regulatory standards
- Considerable experience in the development of policy advice, ideally relating to health / aged care policy or regulation
- A good understanding of how governments regulate in the public interest, stakeholder consultation processes and probity issues
- Sound understanding of process mapping, business case development, and project management methodology
- Excellent verbal and written communication and policy writing skills
- Strong relationship building capabilities and influencing skills
- Well-developed conceptual and analytical skills
- Ability to work to timeframes and problem solve effectively to meet reporting accountabilities
- Strong interpersonal skills with the ability to work collaboratively and effectively with others
- Ability to work independently under limited direction and be flexible and responsive to changing priorities
- Ability to identify new ideas/opportunities for service improvement and development in collaboration with key stakeholders.

**Desirable**:

- Tertiary qualifications in Health, Public Health, Aged Care, Health Policy and/or Research
- Post graduate qualification or certification which includes risk, compliance, or project management (desirable)

**We offer**:

- Competitive Salary Package
- Flexible combination of working-from-home and working at our Central Office in Burnley.
- Career Development Pathways with the support of strong leaders.
- Employee Discounts Program with many top Australian Brands.

BlueCross provides exceptional person-centred care and services to our culturally, linguistically and socially diverse consumers. This is achieved by having a workforce that values and respects diversity in thought and experience in our teams. Accordingly, BlueCross is committed to embracing diversity in our teams and ensuring our workplace is culturally safe, inclusive and equitable.
- “BlueCross values the health and safety of all of our people. As such, a condition of your employment is that you may be required to participate in vaccination programs as determined by BlueCross”_