Manager Risk and Controls

**Do work that matters**:
Business Banking (BB) offers a complete range of transaction, lending, and trading solutions, along with tailored offerings for over 1 million Commonwealth Bank’s small-medium enterprise customers, mid-market corporate customers, and regional and agribusiness customers. It also services our personal and institutional online trading customers via CommSec.

**About BB Line 1 Risk Chapter**:
Our BB Line 1 Risk Chapter partners with Product teams to help them achieve their strategic goals, with a focus on achieving NPS30+. The Risk Chapter is responsible for ensuring appropriate end to end risk management that facilitate well informed business decisions. This is achieved by identifying, understanding, and effectively managing risk, including emerging risks.

The effective design and implementation of controls, ensuring operational risk & compliance frameworks are effectively implemented within the business. Finally, business stakeholders have appropriate oversight and governance of the risk and control environment.

**See yourself in our team**:
The Risk and Controls Line 1 Manager is responsible for supporting Everyday Business Banking in safely delivering changes in products and processes to meet customer needs. This is achieved by designing and implementing controls that drive better risk and compliance outcomes.

In addition to proactively identify opportunities to enhance the design and resiliency of business processes and controls through continuous improvements. You will also support identification, understanding and management of incidents and issues, including deep dive reviews and insights to prevent recurrence.

This role will report to the Line 1 Risk Chapter Lead, Everyday Business Banking Domain Non-Financial Risk in the Business Banking Chief Controls Office.

**Impact and Role Contribution**:
This role will be responsible for ensuring new, existing and changing processes are assessed, awareness is raised and risk mitigations are in place. This is achieved through effective design and implementation of controls. More broadly, partner, coach and advise business in management of risk and compliance obligations.

**Your Responsibilities**:

- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.
- Contribute to a proactive risk and control culture and collaborate with the business.
- Partner with the business to manage risks, compliance obligations and operations within risk appetite, including ensuring risks are profiled and captured in the Risk Profile (RCSA) and updated when risk trigger events occur.
- Responsible for the design and implementation of controls to enable better risk and compliance outcomes. This includes proactively identify opportunities to enhance the design and resiliency of business processes and controls through continuous improvements.
- Manage root cause analysis of issues and incidents (including issues identified through audits and external processes), and implementing control improvements to address the identified gaps.
- Responsible for data quality in/maintain various databases (including RiskInSite) and monthly management reporting.

**We're interested in hearing from people who have**:

- Minimum 3 - 5 years’ experience in financial services sector and / or data and technology experience
- Sounds knowledge and experience in risk management, control or assurance function. Knowledge in data and technology domains highly regarded.
- Bachelor’s degree in business, computer science, information systems, and/or other related major.

**Your Career**:
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you are interested in.

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Advertising End Date: 03/03/2025