Analyst, Resolution

1 day ago

Sydney, Australia Australian Prudential Regulation Authority (APRA) Full time

**Analyst, Resolution**
- **_Supportive learning environment & the opportunity to be involved in interesting, diverse & dynamic work_**:

- **_Provide oversight & support to a core element of APRA’s Corporate Plan _**:

- **_Join a genuinely flexible, family friendly & inclusive culture with hybrid working arrangements_**

**The role**

You will be involved in the research, development, and recommendations of APRA strategies and policies on failure and crisis management, including implementing prudential standards for resolution planning. As well as contributing to the management of live cases (that is, failing entities) and the administration of the Financial Claims Scheme.

**The team**

The Resolution team has responsibility for all aspects of APRA’s function as a resolution authority, covering the resolution framework implementation, conducting resolution planning for significant and complex entities, assisting with individual entity recovery and exit plans, ensuring APRA has effective resolution management processes/procedures, and the administration of the Financial Claims Scheme.

The Resolution team liaises closely with other areas within APRA, such as Legal and Supervision, and externally, including with the other Council of Financial Regulators agencies.

**Key responsibilities**
- Contribute to the development of strategies and policies for resolution planning, balancing between prudential safety and the size and complexity of the institutions supervised;
- Contribute to analysis on Australia’s recovery and resolution planning framework, including maintaining currency with developments internationally;
- Contribute to the development of resolution policy framework and documentation;
- Conduct well-balanced analysis, given the various competing interests often involved in resolution planning;
- Build relationships with a wide range of stakeholders across APRA, industry, and government; and
- Be part of an interdisciplinary team supporting entities in stress and/or facilitating orderly resolutions to protect both beneficiaries and the financial system.

**About you**
- Learning mindset and analytical skills that facilitate the capacity to think broadly and about operational detail;
- Experienced financial analysis, investigative and research capabilities;
- Bachelor’s degree in a related field;
- Strong communication and interpersonal skills;
- Excellent organisational and time management skills;
- Ability to engage stakeholders, internally and externally, in a confident manner; and
- Appetite to take on new challenges and contribute to a dynamic and inclusive team culture.

To work with us, you need to be an Australian citizen with eligibility to gain a Baseline Security clearance.

**About APRA**

The Australian Prudential Regulation Authority (APRA) places you at the heart of Australia’s financial services industry. APRA serves the Australian community by helping ensure financial institutions deliver on the financial commitments they make, within a stable, efficient and competitive financial system.

At APRA we’re committed to providing an inclusive workplace where everyone belongs, feels valued and respected. We aspire to attract and foster diversity of background, thought, and experience, recognising that a broad range of perspectives, approaches and ideas makes us stronger, and better enables us to meet our obligation to protect the financial wellbeing of the Australian community. When applying, please inform us of any adjustments you may need during the interview process.

  • Actuarial Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Resolution Life Full time

    Join to apply for the Actuarial Analyst role at Resolution LifeJoin to apply for the Actuarial Analyst role at Resolution LifeGet AI-powered advice on this job and more exclusive features.Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance...

  • Actuarial Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Resolution Life Full time

    Join to apply for the Actuarial Analyst role at Resolution LifeJoin to apply for the Actuarial Analyst role at Resolution LifeGet AI-powered advice on this job and more exclusive features.Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance...

  • Resolution Analyst

    4 days ago

    Sydney, Australia Qualtrics Full time

    The Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without. Joining Qualtrics means becoming part of a team bold enough to...

  • Customer Resolutions Insights Analyst

    5 days ago

    Sydney, Australia Bendigo and Adelaide Bank Full time

    Customer Resolutions Insights Analyst **Your new role with Bendigo Bank is just a few clicks away.** Position Description: PD - Customer Resolutions Insights Analyst - Aug 2024.docx As **Customer Resolutions Insights Analyst**, you will review and analysis data to help identify the key drivers of customer complaints and their root cause to enable the...

  • Complaint Resolution Analyst

    2 days ago

    Sydney, Australia CMC Markets Full time

    Complaint Resolution Analyst Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries. CMC offers an award winning online and mobile trading platform,...

  • Quality Analyst Customer Resolutions

    4 days ago

    Sydney, Australia Bendigo and Adelaide Bank Full time

    Quality Analyst | Customer Resolutions **Your new role with Bendigo Bank is just a few clicks away.** Position Description: PD - QA Analyst.docx As **Quality Assurance Analyst**, you will be reporting to the Manager, Resolution Insights and Continuous Improvement. In this newly created role, you will conduct reviews of customer compliant files against the...

  • Complaints And Customer Resolution Analyst

    2 weeks ago

    North Sydney Council, Australia Chubb Full time

    Complaints and Customer Resolution Analyst Complaints and Customer Resolution Analyst Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Chubb Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace.We support applications from all members of our community and equitable access to...

  • Finance Analyst

    1 week ago

    Sydney, Australia Resolution Life Full time

    About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

  • Actuarial Analyst

    1 day ago

    Sydney, Australia Resolution Life Full time

    About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

  • Complaints and Customer Resolution Analyst

    4 weeks ago

    North Sydney Council, Australia Chubb Full time

    Complaints and Customer Resolution AnalystComplaints and Customer Resolution AnalystGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ChubbChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our...