Duty Manager

4 days ago

Newcastle, Australia Iris Hotel Group Full time

Venue Duty Manager
- Newcastle location
- Industry leading Venues
- Competitive Salary
- A career defining role with room to grow

The Company

We are on the hunt for a new duty manager. We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience.

The Role

We are looking for the best managers to assist in the operations of our venues. An individual who understands the strategic importance of the location and the rewards, both personal & professional, which accompany such a venue in such a prized location.

Reporting into the venue licensee, you will lead your team through busy service periods, ensuring a high level of customer service at all times. Coming from a strong hospitality background fostered around food, service, gaming & TAB, your passion for providing a great product in a busy, and sometimes pressured, environment is always seen in your work. You always push to succeed in anything you attempt, and surpassing targets is your passion.

If you are looking for a career defining role and seeking an avenue where you can grow, then this is the role for you.

The successful applicant will possess:

- A minimum of 2 years previous management experience and strong knowledge in all aspects of running a busy hotel, particularly from a gaming/wagering & F&B perspective
- Extensive knowledge in a busy food orientated venue
- Extensive background in a strong gaming orientated venue with proven results to show same
- A drive and passion to be recognised as the best venue operator in a tightly controlled market
- Current RSA & RCG certificates
- A hands-on approach to management
- A friendly, self-motivated personality with excellent people skills
- A passion for the hospitality industry with the ability to create a positive and proactive working environment

The following attributes are also considered desirable:

- A demonstrated understanding of industry related technology systems
- An understanding of the Newcastle & Hunter region clientele and business drivers
- Strong reporting and analysis skills

In return we offer the successful applicants:

- Attractive remuneration package
- Career progression
- Tailored development plan
- Extensive training program for all staff

Join a team that is looking to go with you to the next level and be recognized in the industry as the very best at what they do.

If this sounds like you, please send through a brief cover letter along with a copy of your resume including current references.

Please note only short listed applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Application Question(s):

- What is your desired commencement date?
- Do you have previous Microsoft Office Suite experience?

**Experience**:

- Management: 1 year (preferred)

Licence/Certification:

- RSA (preferred)
- RCG (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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