Operations Support Specialist

1 day ago

Dingley Village, Australia Davidson Group Services Full time

**Operations Support Specialist**

Join our team as a Scheduler and become a pivotal part of our Field Service and Operations team. In this role, you'll be instrumental in coordinating service appointments, ensuring smooth and timely service delivery to our valued customers and stakeholders.

**Your Role**:
As a Service Coordinator/Scheduler within our dynamic and collaborative team, your primary focus will be delivering exceptional customer service to both internal and external stakeholders. You'll handle daily coordination, planning, and technician allocation, ensuring efficient scheduling and deployment. Administrative tasks like managing work orders, invoicing, data entry, and maintaining excellent customer service will also be key aspects of your role. Your contributions will significantly impact operational efficiency and overall customer satisfaction.

**Who We're Looking For**:
A dedicated team player with a proactive mindset is crucial, along with a strong background combining customer service and administration in a fast-paced, service-oriented environment. Proficiency in data analysis, data entry, and familiarity with Microsoft Office Suite and SAP.

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