Installation Coordinator

Join a highly collaborative and friendly team in Horsley Park
- Varied role with genuine flexibility
- Flexible work from home options

**About us**

Canon is the world's leading imaging organisation. As a Fortune 500 Company, we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought possible. When you join Canon Australia, you’ll find a rewarding culture that values you. You’re empowered to focus on your career progression and turn your goals into reality. You’ll be an integral part of the group’s success.

**About the Role**

We have a fantastic opportunity for someone to join our team as a Installation Coordinator. This varied role is responsible for ensuring that installation and associated logistics are carried out from point of sale through to training, by effective planning and coordination. You’ll play a key role in liaising with our customers and internal stakeholders to ensure that installations run smoothly.

**Main Duties**
- Ensuring that agreed configurations, process and standards are adhered to for all National and project-based installations.
- Keeping the Customer informed throughout the process, whilst jeopardy managing installation targets.
- Ensuring systems are in place to achieve an excellent Customer experience throughout the interaction and installation process.
- Maintaining accurate record keeping within systems to provide visibility to the Business.
- Liaise and maintain an ongoing relationship with Sales, Service, Logistics Providers and other relevant stakeholders as required.
- Review, report and recommend initiatives.

**About You**

You are someone with excellent organisation skills and administration skills you know how to use basic excel. You are a confident communicator, and you know how to deliver in a varied and busy environment that puts the customer at the heart. Perhaps you have worked in an administration or coordination role and you’re looking for an opportunity to join a fantastic team. Key Skills & Experience include
- High attention to detail and excellent time management skills with the ability to work methodically, accurately and meet SLA’s.
- Ability to multi-task, prioritise and execute tasks effectively.
- A solution orientated approach to issues and challenges.
- Strong Customer focus.
- Confidence in making sound decisions in a fast-paced environment.
- Ability to work autonomously.
- Excellent written and verbal communication.
- Competent in Microsoft Office.
- High level of teamwork and relationship management skills.

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customer we support.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

**Some benefits include**
- Bonus Leave including:

- Birthday leave, to celebrate, relax or do something special
- Canon Day, an extra day of leave during the Christmas holidays
- Kyosei Day, or volunteer leave to take a paid day off to do good in your community
- Flexible working arrangements, where possible
- Training and development opportunities to help you bring your goals to life
- Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
- Performance Recognition, in the form of quarterly and annual awards programs for high-performers
- Milestone recognition on your work anniversaries in the form of carbon credits, merchandise, or retirement fund rewards
- Discounted Canon products offered at discounted rates
- Education assistance to support the cost of any external training that gives you new skills for your job

Successful applicants will be notified of next steps.